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Job Type:
Not Specified
Minimum USD hourly rate: 23.75
Maximum USD hourly rate: 23.75

Industry: Store, Retail, Sales

Company: MITSUKOSHI (U.S.A.), INC.


This position supports various job functions of the Manager of Store Operations. It requires independent, flexible judgment and action to apply the Company’s standards, rules, and procedures within reasonability and the Company’s goals.


  • Study annual, semi-annual, seasonal, monthly, and daily sales and devise a budget.
  • Assist and collaborate with the Manager to ensure the store operations meet their
  • Assist the Manager in developing and executing sales strategies (annual, semi-annual, seasonal, and monthly), including sales promotion such as advertisements (social media).
  • Assist buyers in the procurement of the
  • Propose cultural sales strategies (annual, semi-annual, seasonal, and monthly)
  • Search for an excellent VMD (Visual Merchandising Display) and execute
  • Propose sales
  • Use guest feedback to improve store
  • Infuse every aspect of sales activities and guest contacts with the spirit of
  • Observe the legal and regulatory requirements for product warranties and safety in collaboration with the Manager of Safety and Facilities.
  • Keep the store
  • Become a key holder, Open/Close the store yourself, Return/Exchange, and handle petty cash.
  • Let the employees understand that it can be the first and last encounter with Japanese Culture for most visitors to the store…ICHIGO ICHIE
  • Coach and mentor employees to improve and help them grow while creating magical moments for the guests.
  • Determines what information, skills, and training are needed to ensure each guest has a “touching” and “moving” experience at the point of sale and then delivers the discovery to the
  • Evaluate employees as necessity arises or semi-
  • Review the performance of responsible sections against the budget and, if necessary, take aggressive corrective actions.


  • Develop and execute training programs in collaboration with the store managers, the guest service manager, and Human Resources.
  • Follow company policies and
  • Perform other duties as



  • Bachelor’s Degree (B.S. or A.) preferred
  • One year of work experience in a retail or
  • One year of work experience at
  • General knowledge of employment
  • Basic understanding of the Japanese Culture
  • Bilingual in Japanese is preferred but


  • Able to communicate effectively in English with supervisors, colleagues, and individuals inside and outside the Company.
  • Able to work effectively and relate well with others, including supervisors, colleagues, and individuals inside and outside the Company.
  • Able to do basic arithmetic, including subtraction, addition, division, multiplication, and counting items. The employee must also be able to analyze and solve simple problems.
  • Able to read and comprehend written
  • Able to handle complex and urgent matters.
  • Knowledge and ability to use Microsoft Office software, Word and Excel
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