Site logo
Job Type:
Full-time
Minimum USD Salary: 63,704
Maximum USD Salary: 95,212

Industry: ALL DEPARTMENTS

Company: City of Los Angeles, CA

Salary: $63,704.00 – $95,212.00 Annually

Location : CITY OF LOS ANGELES, CA

Job Type: FULL-TIME

Job Number: 1203 OP 2023/01/27 C

Department: ALL DEPARTMENTS

Opening Date: 01/25/2024

DUTIES

ANNUAL SALARY
$63,704 to $93,145
The salary in the Department of Water and Power is $76,629 to $95,212.

NOTES:

  1. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.
  2. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
  3. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to .

A Benefits Specialist counsels and provides information on employee benefits and retirement programs; researches and resolves issues regarding program services and benefits; performs benefit calculations; may assign, review and evaluate the work of subordinates engaged in support activities for this work; applies sound supervisory principles and techniques in building and maintaining an effective work force; fulfills equal employment opportunity responsibilities; and does related work.

REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

  1. Two years of full time paid experience in a class at the level of Senior Administrative Clerk (formerly Senior Clerk Typist) in the administration of benefit or retirement programs, including providing counseling, researching retirement or benefit related information, providing benefit services, or performing retirement or benefit related calculations, using systems/software to obtain appropriate data; or
  2. Successful completion of 60 semester or 90 quarter units from an accredited college or university and 1,040 hours of paid experience assisting in the duties listed in Requirement #1.

PROCESS NOTES

  1. For Requirement #1, applicants who lack six months or less of the above required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met.
  2. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).
  3. For Requirement #1, qualifying experience gained outside of the City of Los Angeles requires eighteen months of clerical experience with increasing responsibilities to be at the level of Senior Administrative Clerk. Therefore, non-City qualifying experience must be gained in positions after eighteen months of clerical experience.
  4. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at
  5. Candidates completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying coursework. Applicants who wish to expedite this process may attach a copy of their qualifying coursework to their on-line application at the time of filing in the Attachments section.

SELECTIVE CERTIFICATION

In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions:

The ability to speak or write a language other than English.

NOTE:
Applicants that desire to be considered for this Selective Certification must specify the language other than English in the appropriate box on the application. Applicants who fail to provide the information at the time of filing will not be considered further in selective certification.

WHERE TO APPLY & APPLICATION DEADLINE

Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at .

NOTE:

Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

Applications will only be accepted on-line on the following dates listed below:

Filing Period 1: From Friday, January 27, 2023 to Thursday, February 9, 2023

Filing Period 2: From Thursday, January 25, 2024 to Wednesday, February 7, 2024

The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin.

In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process.

SELECTION PROCESS

Examination Weight:

Essay – Advisory
Interview – 100%

The examination will consist of an on-line advisory essay and an interview. In the interview, the following competencies may be evaluated: Attention to Detail; Self-Management; Supervision; Fact Finding; Interpersonal Skills; Oral Communication; Written Communication; Job Knowledge, including knowledge of: benefit plan terminology and types; State, Federal, and local laws governing defined benefit plans, retirement benefits, defined contribution plans, or City of Los Angeles flexible and health benefit programs; and other necessary knowledge, skills, and abilities.

Additional job analysis information can be obtained by going to and clicking on Competencies under Benefits Specialist.

Prior to the interview, applicants will be required to prepare some written material related to the duties and responsibilities of a Benefits Specialist. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which an applicant is required to provide an answer. Please note that applicants must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process.

The advisory essay will be administered on-line. Applicants invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants who fail to complete the advisory essay as instructed may be disqualified.

For candidates who apply during Filing Period 1, it is anticipated that the on-line advisory essay will be administered between MARCH 21, 2023 and MARCH 28, 2023.

For candidates who apply during Filing Period 2, it is anticipated that the on-line advisory essay will be administered between MARCH 18, 2024 and MARCH 25, 2024.

Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line.

For candidates who apply during Filing Period 1, it is anticipated that interviews will begin during the period of APRIL 17, 2023 to APRIL 28, 2023.

For candidates who apply during Filing Period 2, it is anticipated that interviews will begin during the period of APRIL 15, 2024 to APRIL 26, 2024.

NOTICE:

Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an e-mail from the City of Los Angeles Personnel Department if the anticipated test dates are postponed.

NOTES:

  1. This examination is based on a validation study.
  2. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at
  3. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
  4. A final average score of 70% or higher is required to be placed on the eligible list.
  5. You may take the Benefits Specialist examination only once every 24 months under this bulletin. If you have taken the Benefits Specialist examination during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
  6. Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.
  7. Your name may be removed from the open competitive list after six (6) months.
  8. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.
  9. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.
  10. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22 and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.
  11. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment

Notice:

If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers.

THIS EXAMINATION IS TO BE GIVEN BOTH ON AN
INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS

The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

For additional information and FAQs regarding the City’s hiring process, please go to:

There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:

01

To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:

-Working E-mail address
-Telephone Number
-Official social security number

I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.

I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.

I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.

I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add info@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as “spam” or “junk” mail.

  • I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.

02

I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.

I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.

I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.

In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.

  • I have read these statements to their entirety and understand them completely and to their fullest.

03

I am currently:

  • A City of Los Angeles employee having received a regular appointment.
  • An exempt or emergency City of Los Angeles employee, but have civil service status.
  • An exempt or emergency appointed City of Los Angeles employee, without receiving civil service status.
  • A City of Los Angeles employee in a temporary training position.
  • A City of Los Angeles employee on a part-time basis.
  • On a regular reserve list for the City of Los Angeles.
  • Not employed with the City of Los Angeles.

04

Requirement #1:I have the following amount of full-time paid experience in a class at the level of Senior Administrative Clerk (formerly Senior Clerk Typist) in the administration of benefit or retirement programs, including providing counseling, researching retirement or benefit related information, providing benefit services, or performing retirement or benefit related calculations, using systems/software to obtain appropriate dataNOTE:You MUST provide detailed examples of this experience in the Work Experience section of this application. FAILURE to provide detailed examples will result in your DISQUALIFICATION from this examination.

  • 11 months or less
  • Between 12 to 17 months
  • Between 18 to 23 months
  • 24 months or more

05

Requirement #1:In the text box below, please list the employer(s) and job title(s) of the work experience that you are claiming to be at the level of Senior Administrative Clerk (formerly Senior Clerk Typist) in Question #4.NOTE:You MUST provide a detailed description of this experience in the Work Experience section of your application. Failure to provide this information will result in your disqualification.Indicate N/A if this does not apply to you.In-lieu appointments and experience are considered non-qualifying experience. Therefore, work performed while in such positions cannot be considered qualifying experience for this examination.

06

Requirement #1:In the text box below, please describe in detail your experience in the administration of benefit or retirement programs, including at least one of the following:Providing counselingResearching retirement or benefit related informationProviding benefit servicesPerforming retirement or benefit related calculations, using systems/software to obtain appropriate dataNOTE:You MUST provide a detailed description of this experience in the Work Experience section of your application. Failure to provide this information will result in your disqualification.

07

IMPORTANT PROCESS NOTE:Per Process Note #3 on the bulletin:For Requirement #1, qualifying experience gained outside of the City of Los Angeles requires eighteen months of clerical experience with increasing responsibilities to be at the level of Senior Administrative Clerk.Therefore, non-City qualifying experience must be gained in positions after eighteen months of clerical experience.

  • I understand this statement to its fullest

08

Requirement #2:I have successfully completed 60 semester or 90 quarter units from an accredited college or university and 1,040 hours of paid experience assisting in the duties listed in Requirement #1.NOTE:You MUST provide a detailed description of this experience in the Work Experience and Education section of your application. Failure to provide this information will result in your disqualification.

  • Yes
  • No

09

Requirement #2:In the text box below, please list the employer(s) and job title(s) of the work experience that you are claiming in Question #7.NOTE:You MUST provide a detailed description of this experience in the Work Experience section of your application. Failure to provide this information will result in your disqualification.

10

Requirement #2:In the text box below, please describe in detail your experience assisting in the administration of benefit or retirement programs, including at least one of the following:

  • Providing counseling
  • Researching retirement or benefit related information
  • Providing benefit services
  • Performing retirement or benefit related calculations, using systems/software to obtain appropriate dataNOTE:You MUST provide a detailed description of this experience in the Work Experience section of your application. Failure to provide this information will result in your disqualification.
  • 11

    Selective Certification:In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions.NOTE: Applicants that desire to be considered for this Selective Certification must specify the language other than English in the appropriate box on the application. Applicants who fail to provide the information at the time of filing will not be considered further in selective certification.

    • I understand this statement to its fullest

    12

    Selective Certification #1:I have the ability to speak a language other than English.

    • Yes, I can speak a language other than English
    • No, this statement doesn’t apply to me

    13

    Selective Certification #1:I have the ability to write in a language other than English.

    • Yes, I have the ability to write in a language other than English
    • No, this statement doesn’t apply to me

    14

    Selective Certification #1:For Selective Certification purposes, please answer the following statement:Other than English, I can am able to speak in the following language(s): (Select all that apply)

    • This statement doesn’t apply to me
    • Armenian
    • Cantonese
    • Farsi
    • Japanese
    • Korean
    • Mandarin
    • Russian
    • Spanish
    • Vietnamese
    • Other

    15

    Selective Certification #1:If you selected “Other” in the previous question, indicate the language you are able to speak in the text box below.

    16

    Selective Certification #1:For Selective Certification purposes, please answer the following statement:Other than English, I can am able to write in the following language(s): (Select all that apply)

    • This statement doesn’t apply to me
    • Armenian
    • Cantonese
    • Farsi
    • Japanese
    • Korean
    • Mandarin
    • Russian
    • Spanish
    • Vietnamese
    • Other

    17

    Selective Certification #1:If you selected “Other” in the previous question, indicate the language you are able to write in the text box below.

    18

    IMPORTANT NOTE:I have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.

    I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.

    You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission.

    • Yes, I have read the above statements carefully and understand them to their fullest.

    Required Question

    Print Job Listing
    We use cookies to improve your experience on this website. By browsing this website, you agree to this use of cookies.

    Job Quick Search

    Cart

    Cart

    Share