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Job Type:
Full-time
Minimum USD hourly rate: 18.00
Maximum USD hourly rate: 22.00

Industry:

Company: Snow Peak USA

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication – and they’re serious about play.

This position might be a good fit for you if you…

  • Share a passion for the outdoors and the beneficial role it plays in people’s lives
  • Express curiosity and creativity by taking initiative and be resourceful
  • Understand your effect on business targets
  • Make a memorable impact by being approachable, respectful, responsible, and joyful
  • Value all people for their skills, experience, and unique perspectives

March of 2024, Snow Peak opened its first Campfield in the USA. Located 2.5 hours from Portland, OR and 3 hours from Seattle, WA in the Pacific coastal town of Long Beach, WA, the Snow Peak Campfield is a modern reimagining of the campground experience.

Open year-round to the public, the Campfield will offer a mix of accommodation options ranging from simple tent sites to fully outfitted glamping sites to climate-controlled, Snow Peak designed cabins. A suite of Snow Peak camping products are available for rent or purchase on-site to provide Snow Peakers the best experience possible, whether it’s their first time camping or their hundredth.

Community amenities include a modern camp store and café, elevated bathroom and shower facilities, and a soaking and sauna facility inspired by Japanese onsens. A physical incarnation of the Snow Peak outdoor lifestyle brand and the proof of concept for future expansion, the Campfield is one of the most immersive and experiential opportunities for Snow Peakers, and one of the most important strategic initiatives at Snow Peak USA. For more details on the Campfield, see the landing page here.

The Campstore Associate is a brand ambassador and essential frontline representative for Snow Peak, creating excellent experiences for Campfield guests visiting our Campstore. This position supports day-to-day operations of the Campstore and café.

This position is a part-time hourly, non-exempt position on-site at the Campfield and reports to the Campfield Assistant General Manager.

POSITION DETAILS

  • Pay rate: $18.00 – $22.00 per hour
  • Schedule: 32 – 40 hours per week, required availability on evenings, weekends, and holidays
  • Benefits: medical, vision, and dental insurance, 401(k) with up to 3% employer match, short and long-term disability insurance, life insurance, paid holidays, and paid vacation.

WHAT YOU WILL DO

Campstore Operations

  • Support all operations and functions at the Campstore including, food prep and serving, retail support and restocking, and cleaning.
  • Respond to guest questions and escalate issues to lead or manager as needed.
  • Process customer transactions efficiently and accurately in alignment with POS procedures.
  • Support sales and merchandizing of gear, apparel, supplies, food & beverage at the Campstore.
  • Educate customers on brand history, products, offers, promotions, and events.
  • Increase sales and rentals by connecting with customers, asking open-ended questions to make relevant suggestions.
  • Execute all operational processes effectively and efficiently.
  • Ensure that all health, safety, and security rules are followed.
  • Contribute to a positive working environment by being approachable, respectful, responsible, and team oriented.

Performs other related duties and projects as assigned. Will be cross-trained to varying degrees across other roles to compliment and cover as needed.

Requirements

  • Experience & Qualifications
    • 1 year working in a retail or hospitality environment
    • Food Handlers card
    • MAST Alcohol serving qualifications
    • Offers of employment are conditioned on receipt of a background check report that is acceptable to Snow Peak Camp Operations, LLC. Snow Peak Camp Operations LLC conducts an individualized assessment of results, and a criminal conviction does not automatically bar an applicant from employment
  • Skills & Abilities
    • Extraordinary customer service
    • Excellent problem-solving skills
    • Basic mathematics and cash handling
    • Basic knowledge of operating computers and POS (point-of-sales) systems
    • Reliable and professional
    • Friendly and engaging with all types of people
    • Gracefully adapt to periodic and rapid change
  • Physical Effort
    • Prolonged periods standing
    • Ability to lift and carry up to 50 pounds

Preferred Qualifications

  • Experience with Japanese language and culture
  • Experience in the outdoor, retail, or apparel industries

Expectations

  • Share a passion for the outdoors and the beneficial role it plays in people’s lives
  • Express curiosity and creativity by taking initiative and be resourceful
  • Understand your effect on business targets
  • Make a memorable impact by being approachable, respectful, responsible, and joyful
  • Value all people for their skills, experience, and unique perspectives

All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.

In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.

All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role.

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