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Full-time

Industry:

Company: Four Seasons Hotels Limited

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
The city’s newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

The city’s newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One + One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston’s most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

This role works in a hybrid working style, which will require at least 2-3 days per week in the hotel at Four Seasons Hotel One Dalton Street, Boston.

Catering Sales Manager

Secure and service ‘Catering’ Business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential.

Essential function of the job:

  • Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
  • Conduct property tours and entertain planners of meetings, social events, and weddings.
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
  • Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
  • Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.

Non-essential functions:

  • Assist Conference Services Department as required, particularly during large group movements
  • Mentor and develop Administrative staff for future career growth
  • Assist with all guest inquires within the Sales, Marketing and Conference Services Department, including assistance with high telephone volume and walk-in site inspections.
  • Perform other tasks or projects as assigned by hotel management
  • Provide input on the marketing plan and budget.

Preferred Qualifications and Skills

  • The ideal candidate has previous experience in a luxury, fast-paced environment.
  • Must have 3-5 years in a catering sales or banquet assistant manager role.
  • Excellent reading, writing and oral proficiency in the English language.
  • Strong selling and interpersonal skills.
  • High level of creativity & attention to detail.
  • Ability to handle multiple tasks and make decisions in a fast paced client driven environment.
  • Ability to work long and irregular hours, weekends and evenings
  • Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

US work authorization is required.

Some Benefits Four Season Employees enjoy:

  • 401(k) Retirement Matching Plan
  • Ability to experience our hotels as a guest through the Employee Travel program
  • Highly competitive salaries and incentives
  • Educational assistance programs, as well as in-house training workshop for all employees.
  • Complimentary Life insurance
  • Paid Sick Time Off
  • Complimentary Employee Meals
  • And much more!

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

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