Director of Pool & Beach

Industry:

Company: Four Seasons Hotels Limited

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A secluded oceanfront retreat on Hawaii’s last unspoiled island. On the southeastern coast of the pristine island of Lanai, our five-star, five-diamond resort sits just a moment away from many of the most scenic spots, best reached by foot or 4-by-4, and where the Hawaii found in vintage postcards comes vibrantly to life. Spend your days lounging by our lagoon-style pools, strolling our botanical gardens, reconnecting body and spirit at Hawanawana Spa, and savouring Japanese cuisine at cliff-side NOBU LANAI. From the rugged uplands to the aquatic sanctuary of Hulopoe Bay, the opportunities for adventure – and relaxation – are endless.

Aloha! Four Seasons Resorts Lana’i is seeking a Director of Pool & Beach

JOIN OUR ‘OHANA

The Director of Pool & Beach will manage and oversee the Pool & Beach operation within the Food & Beverage division including food and beverage, retail, activities and cabana experience.

The Opportunity:

The Director of Pool & Beach will work closely with the Assistant Director, Director of Food & Beverage, Executive Chef and Director of Catering & Conference Services to design an effective menu and beverage list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. They will assist in selecting, training, evaluating, leading, motivating, coaching, and disciplining all employees, supervisors and assistant managers in the Resort’s Pool & Beach departments to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. They will have the ability to be visible in the operation, provide recognition, promote good public relations, promote and upsell to guests, customizing where necessary to meet and exceed guests’ needs and handle complaints, concerns or special requests for guests, clients, and group contacts. The Director of Pool & Beach will control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Finally, they will observe physical condition of facilities and equipment in the Pool & Beach area and make recommendations for corrections and improvements as needed as well as maintain a safe working environment and abide by all health department regulations.

What We Look For:

Ideal candidates will have at least two-three years of department head managerial experience within food & beverage operations at a hotel/resort. The leader in this role will have excellent communication and organizational skills; ability to manage and support a staff of over 40 employees and managers, have an outgoing personality and the ability to interact with guests, colleagues and service providers in a warm, friendly manner. They must have reading, writing and oral proficiency in the English language. Previous supervisory or management experience is essential. Thorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance and merchandising and accounting is essential. Some additional preferred qualifications for the role include a college degree specializing in hotel/restaurant management, flexible schedule, with ability to work overnights, weekends, and holidays and experience working in a union environment.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

FOUR SEASONS RESORTS LANA’I

On this pristine island, Four Seasons Resorts Lana’i provides a one-of-a-kind experience – presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts – frequently listed among the world’s finest – Four Seasons combines the very best of Lana’i. Four Seasons Resorts Lana’i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2020 & 2021 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana’i, the opportunities are endless and so are the experiences!

Learn more about what it’s like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

WHAT TO EXPECT

• Salary-$81,250-$86,250
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

We look forward to receiving your application, mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf