Event Manager

Industry: Restaurant Leadership

Company: Tavistock Restaurant Collection

Job Type

Full-time

Description

About Us:

Tavistock Restaurant Collection is a distinguished group of upscale dining establishments renowned for delivering exceptional culinary experiences. Nestled in the heart of Lake Nona, Orlando’s premier innovative and sustainable community, our restaurants reflect a commitment to quality, creativity, and unparalleled service.

Our Lake Nona Restaurants:

• Chroma Modern Bar + Kitchen: A contemporary eatery featuring a menu of globally inspired small plates, signature cocktails, and an inviting atmosphere perfect for social gatherings and intimate dinners alike.
• Canvas Restaurant & Market: Celebrating the bounty of Florida, Canvas offers a farm-to-table dining experience with fresh, locally sourced ingredients. The market offers a curated selection of local products and artisanal goods, making it a favorite destination for both dining and shopping.
• Boxi Park: A unique, outdoor entertainment and dining venue, Boxi Park is built from repurposed shipping containers and offers a variety of culinary options, live music, and family-friendly activities in a casual, vibrant setting.
• Park Pizza & Brewing Co.: A community-focused brewpub offering handcrafted pizzas, house-brewed beers, and a relaxed, family-friendly atmosphere. With an open kitchen and a spacious patio, it’s the perfect spot for both casual outings and special events.
• Nami: A modern take on traditional Japanese cuisine, Nami offers a sushi-forward menu, creative cocktails, and a stylish ambiance. With its focus on fresh ingredients and meticulous preparation, Nami provides an elevated dining experience for sushi enthusiasts and newcomers alike.

Join our team and be part of exciting events in Lake Nona!

Why Join Us?

• Be part of a renowned restaurant collection with a commitment to excellence and innovation.
• Enjoy a vibrant and supportive work environment that fosters growth and creativity.
• Competitive salary, performance-based incentives, and comprehensive benefits.
• Opportunity to create unique and memorable experiences for guests in one of Orlando’s most dynamic communities.
• Room for career advancement within Tavistock Restaurant Collection.

POSITION SUMMARY:

The Event Manager is responsible for overseeing and managing all aspects of onsite event planning and execution. This individual is responsible for ensuring that events run smoothly, meet objectives, and exceed company and attendee expectations. He/she must possess excellent organizational, communication, and problem-solving skills to effectively coordinate logistics, manage staff, and handle any issues that may arise during events.

Key Responsibilities:

Pre-event Coordination:

• Collaborate with Sr. Events Manager and internal teams to understand event objectives, requirements, and expectations.
• Attend all pre-event operations meetings with internal team
• Coordinate with vendors, suppliers, and venues to arrange necessary services, equipment, and facilities required on event day

Onsite Management:

• Serve as the primary point of contact for all onsite event activities.
• Oversee setup, execution, and breakdown of event spaces, ensuring all elements are in place and functioning properly.
• Direct onsite staff, including event coordinators, vendors, and support personnel, to execute their responsibilities efficiently.
• Address any issues or emergencies that may arise during events, implementing quick and effective solutions to minimize disruptions.

Attendee Relations:

• Provide exceptional customer service to guests, addressing their needs and concerns promptly and professionally.
• Interact with event attendees to ensure a positive experience and gather feedback for future improvements.
• Act as a brand ambassador, representing the organization positively and promoting its values and offerings.

Team Leadership and Training:

• Recruit, lead, motivate and manage onsite event teams, fostering a collaborative and high-performance work environment.
• Provide training, guidance, and support to event staff, ensuring they understand their roles and responsibilities.
• Conduct post-event debriefings and performance evaluations to identify areas for improvement

Quality Assurance and Compliance:

• Monitor event activities to ensure compliance with safety regulations, legal requirements, and organizational policies.
• Conduct quality checks to verify that all aspects of events meet established standards and expectations.
• Implement best practices and continuous improvement initiatives to enhance the overall quality and effectiveness of onsite event operations.

Requirements

POSITION QUALIFICATIONS

Competency Statement(s)

• Analytical Skills – Ability to use thinking and reasoning to solve a problem.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving – Ability to resolve difficult or complicated challenges.

SKILLS & ABILITIES:

• Bachelor’s degree in hospitality management, marketing, communications, or a related field (preferred).
• Proven experience (3+ years) in event planning, management, or coordination, with a focus on onsite execution.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests, vendors, and event stakeholders.
• Leadership abilities, including the capacity to lead and motivate teams, resolve conflicts, and make quick decisions under pressure.
• Proficiency in Microsoft Office Suite
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.

Salary Description

$50,000 – $75,000