Site logo
Job Type:


Company: Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Brand Description: GQAAC

This position is responsible for providing support across the different regulatory reporting and inspection support that is provided by the GQC organization. This includes but is not limited to; US FDA field alert, biological product, illegitimate product, global regulatory reporting, support for global recall and US recall activities, monitoring and reporting of US product shortages, coordinate product shortage notification for OUS countries, update drug and device establishment registrations for changes as required including completion of annual changes, gathering and analyzing information for inspections, annual product reviews, periodic reviews, site compliance reports and providing support to the Controlled Substance (CS)/ Special Security Substance Program (SSS).

Key Objectives/Deliverables:

In this role the individual works with the Process Owners across all Regulatory Reporting programs as well as the CS/SSS program. The support that they may provide to the different programs are as shown below.

Global and US Recall / Market Withdrawal

  • Supports the coordination of the execution activities related to US product recall and withdrawals.
  • Participate in periodic product withdrawal/recall simulations.
  • Consult and train local recall coordinators to assure understanding of process for product removal.
  • Monitors recall activities of partner organizations globally.
  • Provide information for use in various periodic reviews or metrics.

US (Field Alert Report-FAR, Biological Product Deviation Report-BPDR, EUA reporting, Illegitimate Product Report – Form 3911 per DSCSA) and Global regulatory reporting of Quality/safety/compliance issues

  • Coordinate and execute regulatory Reporting: Includes networking with CPQA, Global Quality Leaders, Senior Management, Legal, Global Patient Safety, Technical Services, Regulatory, Product Protection team, Lilly Security and others as appropriate to determine the need and document the decision for regulatory reporting. Generate, submit and maintain documentation following standard.
  • Provide information for use in various periodic reviews or metrics.

Drug and Device Establishment Registration

  • Determine information required for drug and device establishment registration for all manufacturers of US marketed product, such as importers, agent, and function.
  • Update drug and device establishment registrations for changes as required including completion of annual registrations.

Global and US Product Shortage

  • Coordinate and execute product shortage reporting for US and OUS: Includes networking with Supply chain, Global Quality Leaders, Senior Management, Legal, Regulatory, Global Patient Safety, Qualified Persons at Affiliates and others as appropriate to determine the need and document the decision for FDA reporting or for notification to OUS regulatory agencies Generate, submit and maintain product shortage documentation following local procedure.
  • Provide information for use in various periodic reviews or metrics.

US Volume Reporting

  • Coordinate and execute annual volume reporting for US
  • Provide information for use in various periodic reviews or metrics.

Global Controlled Substance/ Special Security Substance

  • Review of standards, policies, procedures and guidelines that are used to establish Quality, SSS and CS requirements, when needed.
  • Establish and maintain relationships with relevant regulatory authorities, including facilitation of regulatory inspections for US DEA, when required and as assigned.
  • Interpret regulatory and/or quality standard requirements for applicability to the business processes and respond to related questions.
  • Participate or lead due diligence assessments of operations, as assigned.

Compliance Support

  • Research, classify, trend and analyze GxP compliance information received for the identification and communication of local and systemic issues or trends to global leadership.
  • Serve as a global compliance data repository providing feedback in preparation for corporate audits, agency inspections, global standard revisions, and changes in local business or manufacturing processes.

Personal Development and Shared Learning

  • Attend training courses, conferences, or association meetings to continue to gain knowledge
  • Share such information with other members of the team or company to increase awareness and to train others in the implementation of these practices
  • Be continually aware of current industry trends and regulatory agency interpretation of GMP and other relevant requirements
  • Continue to gain knowledge necessary to provide a greater understanding of GxP requirements
  • Participate in applicable external industry groups and forums

Divisional/Global Quality Organization Support

  • Participate in projects as directed by GQAAC leadership that support or enhance GMP Compliance of larger quality organizations; ability to carry out mission and meet objectives
  • Participate in projects/work groups as representative of GQAAC

Basic Requirements:

  • Bachelor’s degree or equivalent experience in a scientific field such as Pharmacy, Chemistry, Engineering or other biological sciences.
  • Minimum of 5 plus years relevant industry experience in areas which may include: technical services, manufacturing operations, quality assurance, quality control or regulatory affairs.

Additional Preferences:

  • Previous auditing experience.
  • Broad knowledge of GMPs and quality systems as they apply to pharmaceutical manufacturing and marketing.
  • Significant experience with deviation management and root cause analysis
  • Experience in Quality Assurance or GxP function.
  • Strong compliance knowledge.
  • Demonstrated ability to communicate and deliver constructive feedback to customers, including excellent oral and written communication and oral presentation skills.
  • Demonstrated ability to interpret and apply standards to different situations by understanding customer needs and applying good problem-solving skills
  • Ability to work independently and as part of a team with minimal supervision
  • Experience with global compliance programs.

Other Information:

  • Maintain awareness of regulatory and industry tends; ensure corporate standards remain current.
  • Flexibility to effectively prioritize work activities to meet regulated timelines.
  • Demonstrated strong oral and written communication and interpersonal interaction skills, with interaction at multiple levels of the companies.
  • Ability to work across functional areas with people at all levels of the organization.
  • Ability to influence and negotiate with peers, immediate supervision, site supervision and executive management.
  • Organized with attention to detail.
  • Multi-tasking and self-management to meet multiple overlapping timelines.
  • Proficient in global IT tools such as TrackWise, Regulus, SharePoint.
  • Limited travel for training or conferences.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.


Print Job Listing
We use cookies to improve your experience on this website. By browsing this website, you agree to this use of cookies.

Job Quick Search