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Company: Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Lead Process Technician – Packaging is responsible for leadership, daily operations, development of operators, ensuring compliance with all policies, procedures, and ensuring resources are scheduled accordingly per the daily production plan.


  • Support Site Leadership to build a diverse and capable site organization by delivering area operational procedures, quality processes and controls for the Packaging area.
  • Provide leadership on manufacturing floor ensuring high level of safety, quality, and productivity to maintain reliable supply of products to patients.
  • Technical leader: Key resource for troubleshooting and functions as the primary point of contact for issue escalation on the shop floor.
  • Responsible for administering technical training and ensuring all operators are trained to perform tasks.
  • Assist Supervisor in development and performance evaluations of shift operators.
  • Key liaison between operations and support functions.
  • Operate the equipment and lead the shift operations as required to meet production schedule.
  • Assists in checking execution documentation (PMX, SAP, Cleaning Logs)
  • Drives key departmental objectives including improving safety performance, reducing deviations, improving productivity, and training compliance.
  • Acts as back-up in Shift Supervisor absence.

Basic Requirements:

  • High School Diploma or GED

Additional Preferences (Education, Experience, Training):

  • Demonstrated leadership skills
  • Ability to effectively communicate (written and verbal)
  • Flexibility and problem-solving skills
  • Basic computer skills (desktop software) are required.
  • Previous experience in operations or directly supporting a pharmaceutical manufacturing operation.
  • Ability to work 12-hour days on rotating shift
  • Ability to work overtime as required

Additional Information:

  • Previous experience with highly automated equipment
  • Previous experience with Manufacturing Execution Systems and electronic batch release.

This job specification is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job specification. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.


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