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Company: Hyatt Hotels Corporation

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the “Best New Hotels in the World” by Travel + Leisure, and Kansas City’s newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city’s best nightlife, restaurants, and shopping.

Nighthawk is a rockin’ cellar bar featuring eclectic music, fast-friendly service, nostalgic pub food, cheap drinks, and a lively + energetic late-night atmosphere.

The premise of Nighthawk was born out of an immense love of all forms of auditory art. Musicians and music lovers alike will feel right at home inside Nighthawk; One side of the room features a stage with a complete live band PA setup for artists to put on live performances throughout the week; The other side is outfitted with a DJ booth featuring Altec A5 speakers with Werner Jagusch crossovers, a Japanese Elekit 200b tube amp, three turntables with one setup for 78s.

The Bouncer/Door Person position is responsible for directing and administering all Nighthawk Security operations to ensure safety, well-being and phenomenal service to patrons and guests of the hotel. Working in unison with the Host/Greeter, this position secures us as the best hotel experience in the Midwest.

We have excellent benefits!

Medical, Dental, Vision, Life & Disability Insurance & 401K eligible at 30 days!

Free room nights, Discounted and Friends & Family Room Rates

Generous Paid Time Off

Paid Family Bonding Time and Adoption Assistance

Free colleague meals during shift

Employee Stock Purchase Plan

Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Essential Responsibilities

Responsible for all Nighthawk security duties and management. Security duties include, but are not limited to, patrolling the interior perimeter of the Nighthawk, identifying safety risks, responding to emergencies and acting accordingly, writing reports and assisting with flow of traffic.

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

Monitor and maintain cleanliness, sanitation, and organization of guest areas.

Maintain complete knowledge of table/seat numbers, room capacity, hours of operation, address, phone number and proper set up of the restaurant.

Greet guests in a courteous and friendly manner.

Be familiar with all Hotel Kansas City services/features and local attractions/activities to respond to guest inquiries.

Maintain complete knowledge of daily activities and in-house group

Communicate VIP arrivals and special requests with the designated personnel for follow up.

Meet and greet guests as they arrive, check I.D.’s

Other tasks as assigned by the Restaurant Manager, Restaurant General Manager and the Director of Food and Beverage.

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and walk moderate distances
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills
  • Previous security experience preferred

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