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Job Type:
Full-time
Minimum USD Salary: 117,000
Maximum USD Salary: 228,000

Industry: Client Service/Account Management

Company: Gallagher

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Our Global Mobility Advisory practice is going through a major transformation, with a new strategy, offering and focus. We are looking for the right candidate to join a developing team at grass roots level, helping to continue shaping and building our practice and take it to the next level. Our team consists of Consultants and Analysts at all levels, each with individual skill sets, experience and background, bringing their own contribution and expertise to a close and collaborative team. Using their consultative mind set, our team work with clients to achieve transformational success by:

  • Developing global mobility strategies right for their business and designing and implementing policies and processes, fit for purpose.
  • Reviewing, selecting and managing the right external partners and managing fully outsourced programs on their behalf
  • Providing guidance through the complex world of Global Mobility and mitigating risk
  • Hand holding their valued talent as they move through the relocation cycle
  • Utilizing the best technology available to deliver successful global mobility outcomes

This is an exciting opportunity to join a growing, fun and collaborative team with ambitious growth plans. Gallagher has a caring, family culture and offer flexible working, allowing employees to balance their work and family life.

How you’ll make an impact

The Global Mobility Regional Manager will play a crucial part in managing end-to-end global mobility for corporate clients from initial design through to on-going management, primarily focused on:

  • Manage the delivery of consulting and outsourced services to regional and global based clients
  • Taking ownership of strategic client projects, of moderate to high complexity
  • Leading delivery of large, complex and VIP cases
  • Top level technical advice for complex scenarios throughout the relocation cycle
  • Day to day ownership of HR/ mobility regional relationships
  • Acting as a point of escalation for clients
  • Working with partners to gain insight on compliance and relocation
  • Line management responsibility of a small team of analysts (to be deteremined on skill set)
  • Identifying, upsell and cross sell opportunities with existing clients
  • Contributing to thought leadership, events and marketing
  • Work alongside the regional Growth Leader, contributing to tenders and new business opportunities as required
  • Bringing innovative ideas to the practice as a whole through pro-active ideas
  • Acting as an extension of our clients, providing feedback, insight and best practice to their global mobility programs
  • Managing our offshore team, delivering administrative and financial tasks
  • Conducting research, analysis and prepare draft materials/ reports for senior members of the team
  • Systematically drawing information from a variety of sources, analysing and identifying implications of data, drawing appropriate conclusions, generating viable alternatives, and evaluating consequences of each solution
  • Liaising with strategic partners for the end to end delivery of mobility to clients
  • Leading client meetings and conference calls
  • Managing numerous ongoing projects, simultaneously in a fast-paced client service environment
  • Focusing on retention of existing accounts by maintaining day-to-day client relationships and ensuring high level client satisfaction
  • Working successfully in a team-based environment, collaborative and accountable while working predominately independently
  • Identifying, researching, and coordinating internal/ external resources in order to resolve a wide range of assignee related issues
  • Managing multiple projects while ensuring the quality and timeliness of client deliverables
  • Communicating complex matters clearly and concisely to clients
  • Collaborating with other team members to recommend solutions/ provide technical reports on various client issues
  • Completing analysis, data collection, market practice comparisons and benchmarking
  • Delegating to junior members of the team and talking responsibility for their work
  • Reviewing the work of colleagues
  • Keeping abreast of all relevant laws and emerging regulations and trends
  • Supporting on key projects and may lead smaller projects.

About You

Required: Bachelor’s degree and 7 years related experience required.

Preferred:

  • Experience having worked both within in-house client side and service provider roles previously essential
  • Gained broad global mobility experience over five or more years with a focus on tax advisory, assignment management, compensation, payroll and immigration
  • Experience with designing, implementing and managing new mobility programs (where none exists)
  • Technical understanding of compensation, tax, international payroll, immigration and relocation
  • Two years plus of people management experience
  • Project management
  • Multi-lingual a must – ideally Japanese/ German/ French
  • Solid business acumen

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more…

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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