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Company: Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Location: Indianapolis, Indiana

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The ERP Services organization is responsible to provide support and advancement of enterprise grade solutions that power the operations of Eli Lilly. The System Engineer – SAP Quality Management role is primarily responsible for collaborating with our Quality business partners, influencing business processes, tools and operating models within the SAP technical solution and the quality business area. The role is required to work across various teams and business process; and assist the business to shape the future using technology and information in new ways. This position will work with the ERP Services Organization, SAP Supply Chain Management group.

How You Will Succeed

  • Manage and participate in day-to-day operations, enhancements, and projects. This includes understanding business impact and evaluating/recommending technical options.
  • Interact and collaborate with global and local Business Partners as appropriate, to better understand the business and its priorities and represent their requirements within SAP.
  • Partner with the business in assessing and defining requirements and drive the development of cases and system solutions.
  • Identify and ensure delivery of knowledge transfer needs between IT and our business partners.
  • Promote and deliver process improvements to drive business process optimization.
  • Partner and handle third party providers to complete delivery of day-to-day operations, incidents, system enhancements and projects. This includes service level management, resource evaluations, partner concerns of system issues and oversight of the change management processes.
  • Work directly with business to research, solve, and lead resolution for issues.
  • Effectively prioritize and raise issues.
  • Continuously improve the operations of the SAP Supply Chain & Manufacturing team
  • Responsible for delivering solutions on time, on budget and in a quality and compliant manner.

Your Basic Qualifications

  • Bachelor’s degree in computer science, Management Information Systems, or related field
  • 2+ years of Development, configuration, and/or support experience in SAP Quality Management Module

What You Should Bring

  • Strong learning agility
  • Demonstrated ability to work in a dynamic, evolving environment
  • Lead and prioritize challenging activities
  • Translate business requirements into technical terms, and vice versa.
  • Ability to run and collaborate with multiple customer groups
  • Pharmaceutical, healthcare or other regulated industry experience

Other Information:

  • Position is in Indianapolis, Indiana
  • Travel may be required of up to 20% of the time.
  • We work on a hybrid full time day shift schedule. Occasional off hours and weekend work is expected as this position serves a global organization.



Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.


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