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Job Type:
Not Specified


Company: Toyota Boshoku America

I. General Summary:
Provide bilingual communication support for TBA associates, customers and others whom TBA has a working relationship. Manage MRO ordering process for plant. Perform diversified clerical and statistical duties to ensure timely and accurate human resource administration. Provide broad level of administrative support for HR policies, programs, procedures, and services.

II. Essential Job Functions:
A. Interpret English in Japanese and vice versa in various meetings.
a. Translate Japanese documents into English on daily basis. (examples: operation manuals, technical documents in tooling/engineering written by Japanese Coordinators)
b. Translate English documents into Japanese as needed. (examples: contracts, customer/supplier correspondence for Japanese associates better understanding)
B. Adheres to and can assist with questions related to all TBA policies, procedures and standards.
C. Assist Japanese visitors with personal matters such as relocation, transportation, etc.
D. Maintains proper documentation and record keeping.
E. Enter into Oracle and manage Purchase Orders and Requisitions for all MRO ordering at Plant.
F. Handle administrative details of the Human Resources department.
1. Administer all incoming calls and redirect, take, and deliver messages.
2. Greet and direct all guests, visitors, and team members.
3. Prepare presentations, special reports, and routine correspondence.
4. Make travel arrangements including plane, hotel, and car rentals.
5. Keep company phone and email lists up to date.
6. Maintain team member personnel and medical files including other required records and documents.
7. Assist with preparation, scheduling, and facilitation of new hire orientation.
8. Providing miscellaneous HR administrative support to team members, members of management, and visitors.
9. Track pool car and manage maintenance on them.
10. Manage plant cell phone program with TBA General Affairs dept.
11. Manage Plant uniform ordering and inventory.
12. Manage office supplies inventory for Plant including restroom and cleaning supplies.
13. Serve as administrative resource for HR Manager.
G. Provide general plant administrative support.
1. Prepare outgoing mail and sort and distribute incoming mail.
2. Prepare documents, etc. for FedEx, UPS and DHL shipment.
3. Duplicate and distribute materials and keep files for faxes, deliveries, and shipments.
4. Complete filing, correspondence, meeting preparations, and other administrative support functions for office staff.
5. Provide refreshments to customers and meeting participants as needed.
H. Willingly performs any other duties that may be requested or assigned.

III. Minimum Qualifications/Requirements:

• High school diploma, GED, or equivalent required.
• Associate’s degree in Business Administration, Human Resources, Communications, or related field required, or an equivalent combination of education and relevant experience.

Experience and Technical Skills:
• Minimum of 2 years of relevant experience required.
• Able to follow all pertinent regulations, standards, and safety & environmental procedures.
• Well versed in frequently used terminology.
• Excellent communication and organizational skills are a must.
• Prior experience with data entry dealing with sensitive personal and employment information.
• As unique situations present themselves, the incumbent must be sensitive to Toyota Boshoku America’s (TBA) needs, team member goodwill, and the public image.
• Strong attention to detail.
• Basic math skills required.
• Ability to receive and change direction on tasks with short notice.
• Ability to work with multiple departments and prioritize activities.
• Be able to maintain the confidentiality of any information s/he encounters.
• Ability to relate and communicate with individuals at all levels of the organization.
• Excellent planning, scheduling, collaboration, communication, and interpersonal skills.
• Ability to compile effective and concise visual reports in charts, graphs, and table format.
• Strong customer service orientation.
• Ability to work independently and with minimal direction.
• Ability to work in a fast-paced, multicultural work environment.
• Ability to create reports, business correspondence, and procedures.
• Basic understanding and working knowledge of TBA’s organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes is a plus.

Language Skills:
• Fluent in English and Japanese, able to read, speak, understand and write in a professional manner in both languages required.
• Additional languages preferred.
• Excellent computer skills in both English and Japanese environment software. (especially MS/Excel spreadsheets)
• ERP System experience (Oracle preferred).

IV. Work Environment/Conditions:

Office: Open Office Environment, moderate noise level.
Plant: Various types of manufacturing environments.
• Standard automotive plant environment with moderate noise level.
• PPE (Personal Protective Equipment) such as safety glasses, steel toe shoes, Kevlar sleeves, hearing protection, etc. may be required in designated engineering, manufacturing, or industrial areas. Personal attire standards may apply.
• Involves moderate or occasional presence of some slightly disagreeable conditions, i.e., cold, dust, heat, odor, etc.
Travel: 0-5%

V. Physical Demands:
While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time and is occasionally required to lift up to 30 pounds.

Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.


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