Community Services Supervisor

Industry: Recreation & Community Services; Community Center

Company: Baldwin Park

Salary : $77,761.59 – $104,207.97 Annually

Location : Baldwin Park, CA

Job Type: Full-Time

Job Number: 2024-0710-015

Department: Recreation & Community Services

Division: Community Center

Opening Date: 07/10/2024

Closing Date: Continuous

JOB SUMMARY

The City of Baldwin Park is Accepting Applications for the Position of

COMMUNITY SERVICES SUPERVISOR

$6,480.13 – $8,684.00 Monthly

PLUS AN EXECELLENT BENEFITS PACKAGE

THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE AND TO ESTABLISH AN ELIBILITY LIST THAT MAY BE USED FOR FUTURE VACANCIES.

The examination process will consist of a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire; therefore, it is to your advantage to provide as much detailed and relevant work experience. Please note that only applicants who are among the most qualified will be invited to participate further in the selection process. First review of applications: Monday, July 29, 2024. This recruitment is open on a continuous basis and may close at any time with or without prior notice.

THE POSITION

Under general direction, performs administrative and complex supervisory duties in the Department of Recreation & Community Services; conducts analysis; performs studies; prepares reports and recommendations; manages audit and compliance reports for grant funding of capital improvement projects/community and homeless services and/or manages general recreational programs for the community; supervises and evaluates subordinate staff, and performs related duties as required for recreation and community services. Functions as a liaison for the City of Baldwin Park and other agencies; including coordination with public agencies, businesses, faith-based and non-profit organizations involved in the planning and delivery of community services and other duties as required.

DISTINGUISHING CHARACTERISTICS:
The administrative nature of the work requires considerable responsibility for making complex decisions regarding City-wide and interagency homeless program efforts and/or general recreational program efforts, in addition to managing the day to day recreation and community services programs. The Community Services Supervisor classification is distinguished from the Program Supervisor in terms of general complexity, overall scope of multi-agency coordination and involvement at the state and local levels to deliver important program initiatives.

SUPERVISION RECEIVED AND EXERCISED
Responsibilities include direct supervision of Program Coordinators and a variety of other full-time, part-time and contract personnel.

Responsibilities include cross-management of a variety of other interdepartmental and multijurisdictional full-time, part-time and contract personnel related to recreation, community, and homeless services.

ESSENTIAL FUNCTIONS

As defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. This job announcement does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Plans, organizes and implements goals, objective, policies and priorities for city-wide recreation, community, and homeless services.
• Organizes, directs and evaluates recreation programs involving capital improvement projects, contract classes, trips, after-school programs, day-camps, special events, athletic activities and aquatics.
• Perform a wide variety of administrative tasks, public liaison, technical research and reports in various municipal management subjects in coordination with City departments and outside public agencies.
• Develops, maintains and implements policies, procedures and regulations relating to recreation, community services.
• Maintains and implements policies, procedures and regulations for the homeless services programs and operations.
• Ensures all recreation and homeless activities and programs are conducted in accordance with related laws, ordinances, rules and regulations.
• Ensures that policies are administered equitably. Performs legislative liaison functions as directed.
• Conducts studies around assigned operations, recommends changes in policies and procedures, and manages the installation and implementation of approved changes, as directed by the Director.
• Processing and preparation of budgets, including general, special revenue, grants, capital improvement, and internal fundraising funds; revenue, fee rates and schedules, equipment, and personnel functions.
• Prepares and submits grant applications, funding requests, reports, and reimbursements for grants administered by the department.
• Manages the processing of pertinent documents such as regulations, contracts, fees, permits, petitions, bid specifications, requests for proposal, requests for qualifications, ordinances, and resolutions.
• Manages contracts and cooperative agreements for programs, services and classes. Supervises the work of contract partners, support personnel and sub-recipient partners.
• Prepares and presents formal reports for public presentation.
• Develops comprehensive plans to satisfy future needs of department and city-wide services around operational areas. Reviews programs and budget expenditures; assists in the development of the department budget; researches and prepares specific justifications.
• Serves as internal City public information officer. Develops and implements marketing strategies; manages city-wide web and social media official accounts, drafts news releases and public brochures concerning recreation and community services; and homeless continuum of care services.
• Evaluates program attendance, participant responses and costs, and makes recommendations regarding the continuance or cancellation of programs.
• Assists in the selection of department recreation employees and contract services for specialized homeless services; develops and establishes work methods and standards; conducts or directs staff training and development; reviews and evaluates employee/contractor performance; initiates disciplinary actions.
• Works with organized community groups and committees to organize and promote programs; acts as a Recreation & Community Services Department/City-Wide Homeless Liaison and/or acts as the Liaison for the Department for general and specialized recreation and community programs and services. Serves as a representative with school district officials, and other outside officials as assigned.
• Provides holistic and comprehensive services to people at-risk or those experiencing homelessness including: intake assessment, benefit assessment, goal setting, and short-term and long-term case management.
• Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of general recreation programs and/or homeless program goals.
• Act as a resource for concerns of departments, boards, and commissions.
• Acts as a leader and resource and direct staff activities with the public, City departments, City boards and commissions, and other organizations on projects and programs.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Maintains and expands collaborative relationships with a variety of non-profit agencies, school districts, faith based organizations, and other service providers to maximize program offerings within the community. Participate in a variety of boards and commissions.
• Manages and facilitates the rental of facilities including staffing, scheduling and collection of fees in accordance with set policies and procedures.
• Conducts special studies as assigned by the Director and submits related reports.
• Supports the relationship between the City of Baldwin Park and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.

KNOWLEDGE OF:

• Standard program evaluation methods and report writing procedures.
• Current literature and sources of information in the fields of operations.
• Principles of management, supervision, training and performance evaluation.
• Procedures for planning, implementing and maintaining a variety of recreation and community services activities and programs through community participation.
• Legislative programs and initiatives related to either City and state-wide homeless efforts and/ or general recreational programs

ABILITY TO:

• Write reports and keep accurate records.
• Supervise and evaluate the work of staff.
• Make decisions regarding operational and personnel functions.
• Respond to problem situations in an effective manner.
• Train personnel on program activities, procedures and regulations.
• Communicate clearly and concisely, both orally and in writing with a variety of personnel and establish effective working relationships.
• Explain and apply policies and procedures.
• Operate programs within budgetary limitations.
• Analyze data and information.
• Operate a computer and use a variety of computer software.
• Research and prepare complex reports on a variety of subjects.
• Establish and maintain effective relationships with the community at large,
• The City Council, committees, commissions and other public officials and agency representatives.
• Represent the City in a variety of meetings.

MINIMUM QUALIFICATIONS

EXPERIENCE AND EDUCATION

• A bachelor’s degree in recreation services, public administration or a related field from a college or university that is accredited by one of the national accrediting institutions; and
• Five years of progressive experience at the level of Program Supervisor in the implementation of recreation and community services activities and programs or other programs that fall under the oversight of the Recreation and Community Services Department.

SUPPLEMENTAL INFORMATION

Applications must be submitted online. Employment application and supplemental questions must be completed. Resumes will not be accepted in lieu of a City application. Applicants must be specific in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating “See Resume” is not an acceptable substitution for a completed application. If you submit multiple applications, only the most recent application will be considered. Application materials will be screened in relation to the criteria outlined in the job announcement. Applicants whose qualifications best meet or exceed the requirements and needs of the City will be invited to participate further in the selection process. Copies of the required certifications must be submitted with the application. Possession of the minimum qualifications does not ensure continuing in the recruitment process. The selection process may include a written examination, a panel interview, and other testing processes designated to predict successful job performance.

It is the applicant’s responsibility to notify Human Resources of any changes to their contact information.

The successful candidate will be required to undergo a reference / background check and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Baldwin Park utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

City of Baldwin Park

Karina Rueda, Human Resources/Risk Manager

(626) 960-4011, extension 113

The City of Baldwin Park is an Equal Opportunity Employer

We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability or other applicable legally protected characteristics.

The City of Baldwin Park will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Baldwin Park has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting .

SALARY
Starting salary step will depend on qualifications, prior experience and skills.

RETIREMENT- CalPERS

Classic Members

• 2.7% @ 55 formula, single highest year
• $500 Retired Death Benefit
• Military service credit
• 1959 Survivors Benefit Level I EE contributes $0.93 PP
• City contracts with CalPERS to include 1959 Survivors Benefit Level IV
• Pre-Retirement Death Benefits continue after remarriage of survivor
• 2% Annual Cost of Living Allowance

PEPRA Members

• 2% @ 62 formula
• EE pay 50% of normal cost, currently 6.25%
• 3 Year Average Final Compensation
• $500 Retired Death Benefit
• Pre-Retirement Death Benefits continue after remarriage of survivor
• Military Service credit as Public Service
• 1959 Survivors Benefit Level I
• City contracts with CalPERS to include 1959 Survivors Benefit Level IV
• 2% Annual Cost of living allowance

MEDICAL & DENTAL INSURANCE

• CalPERS Medical Plans and HMO and PPO Dental Plans.
• City contributes $1,600 per month.

VISION INSURANCE (Vision Service Plan)

• City contributes up to a maximum premium cost of $34.05 per month.

LIFE INSURANCE (Lincoln Life Insurance)

• City provides $50,000 term life and AD&D insurance.

SHORT TERM/LONG TERM DISABILITY (Lincoln Insurance)

• City pays 100% of premium
• The Short Term Disability Insurance Plan provides benefits commencing on the 31st day of non- work related injury or illness, and employees will be eligible to receive cash benefit of 66.67% of their weekly salary up to $1,871 for up to 22 weeks.
• The Long Term Disability Insurance Plan provides a cash benefit of 66.67% of your monthly salary up to $8,100, starting 180 days after you are out of work and continuing up to age 65 or Social Security Normal Retirement Age (SSNRA), whichever is later

DEFERRED COMPENSATION (457 PLAN)

• Empower Retirement 457 provider
• City Contributes $100.00 per month

FLOATING HOLIDAYS

• 4/10 work schedule
  • Will be credited with ten (10) hours of leave.
• 9/80 work schedule
  • Will be credited with nine (9) hours of leave.
• 5/40 work schedule
  • Two (2) eight (8) hour days of floating leave, for a total of sixteen (16) hours.

HOLIDAY BANK

• City determines how many holidays fall on work day, determined by the assigned work schedule
• Employees credited with an equivalent number of holiday bank
• Employees may accumulate up to a maximum of one hundred (100) hours of holiday bank time.
• Payout of unused hours in excess of 100 will be removed from the employee’s holiday bank hours accrual on January 1 and paid in their straight time hourly rate no later than June 30

SICK LEAVE & INCENTIVE PROGRAM

• Accrue 3.693 hours for each pay period
• Maximum accrual 300 hours, 600 hours or 900 hours
• Excess hours will be removed from the employee’s sick leave hours accrual, calculated at their straight time hourly rate, paid at no less or no more than 75% of the total value paid in December.

VACATION

• 1-5 years, 3.6923 per pay period (accrual =96 hours, max 192)
• 5-10 years, 4.6153 per pay period (accrual=120 hours, max 240)
• 10-15 years, 5.5384 per pay period (accrual =144 hours, max 288)
• 15-20 years, 6.4615 per pay period (accrual= 168 hours, max 336)
• 20 years, 7.3846 per pay period (accrual =192 hours, max 384)

BILINGUAL PAY

• $150.00 per month for Spanish, Mandarin, Cantonese, Chinese, Japanese, Vietnamese, Tagalog, and American Sign Language

TUITION REIMBURSEMENT

• Amount not to exceed $2,000 per fiscal year

01

Completion of the following supplemental questionnaire is REQUIRED. The information you provide will be evaluated to determine your eligibility to participate in the next phase of the recruitment and selection process. Please be detailed and include all information requested. Comments such as “see resume” or “see application” are not valid responses. All submitted information is subject to verification at any time during the recruitment and selection process. Falsification of any information or failure to complete this questionnaire as instructed may result in disqualification. I understand and will abide by the above information and instructions (Please type your full name.)

02

Did you graduate from an accredited college or university with a degree in Recreation Services, Public Administration, or a related field? If yes, please attach a copy of your degree.

• Yes
• No

03

Do you have (5) five years of progressive experience at the level of Program Supervisor in the implementation of recreation and community services activities and programs, or other programs that fall under the oversight of the Recreation and Community Services Department?

• Yes
• No

04

If you answered “Yes” to the previous questions, please describe your experience as it relates to the previous question. Specify employer name, job title, and dates of employment.If you answered “No”, please type N/A

05

Please select the response that best describes your years of supervisory experience.

• 3 or more years of experience.
• 2-3 years of experience.
• 1-2 years of experience.
• Less than 1 year of experience.
• I do not have supervisory experience.

Required Question