Food Merchandise Associate for the Japanses Daily Food Section / Fulltime ( West LA store)

Industry: Retail Store Food Department

Company: MARUKAI CORPORATION

Description

Tokyo Central West LA store is a vibrant Japanese grocery store dedicated to providing our community with authentic Japanese food products and fresh ingredients. We pride ourselves on our quality offerings and exceptional customer service. We are looking for a Food Merchandise Associate to take care if our Japanese daily food such as Toufu, frozen Yaki soba, Raman, noodles, and Japanese pickle product section, for the stocking, display, and promotion of our daily food products. This role involves ensuring that our merchandise is fresh, organized, and appealing to customers. This is the key contact person for vendors and our company Merchandise Development Division (MDD). The expectation for this position is to provide excellent customer service by willingness, confidence, commitment, and motivation towards customers, coworkers and supervisors. You will be responsible for supporting store operations by providing merchandise planning, ordering products, supervising merchandise, stocking, greeting and helping customers, and maintaining your department’s productivity.

Job Responsibilities:
• Ensuring the store is neat, clean, and presentable
• Provide proper customer service to company’s expectations
• Properly wear and use company provided Personal Protective Equipment this includes and is not limited to uniform, vest, apron, mask, gloves, hat, hair net, etc.
• Based on the assignment, you may need to handle Deli, Meat, Seafood, Bakery, Sushi, household, beauty and or other merchandise.
• Based on the assignment, you need to handle different tools and equipment such as slicer, scale, saw, knife, wrapper, grinder, and/or other necessary items.
• Support your supervisors (i.e. ADL and DL) by checking inventory levels, and quality control. You will also be in charge of placing orders, returning merchandise and creating product labels.
• Coordinate with warehouse team members about packing and labels.
• Gain sufficient merchandise knowledge regarding materials, instructions, POP, and flyers.
• Provide accurate results in the warehouse system, including reports.
• Responsible for the merchandise reports including shipment tracking, sales performance, product inventory forms, and others.
• Train and develop store team members with knowledge regarding company merchandise.
• Follow supervisors’ instructions and company policy and procedures.
• Participate and contribute to store meetings.
• Other related job tasks as assigned by supervisors.

Requirements
• Must be 18 or older to use sharp knives, ladders, scaffolds or their substitutes
• May include operating or assisting in power-driven machinery or equipment.
• Grocery store experience is preferred but not required.
• This job area temperature can be low as the food safety requirement.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Extensive knowledge of specialty products.
• Growth mindset and work towards greater responsibility and ownership.
• Desire to coach and mentor others for growth with the merchandise knowledge.
• Excellent interpersonal, motivational, and customer relationship skills.
• Advanced knowledge of product industry regulations and procedures.
• Must be able to lift up to 20 pounds without aid.
• Must be punctual and respect work schedule.
• Thrive in a fast-paced environment while maintaining a calm demeanor.
• Preferably has a warm and outgoing personality who is looking to inspire and proud to work for our company
• Follows the employee handbook and company source book.
• Proficient in math required for managing inventory.
• Proficient in email, Microsoft Office, and operation-related applications.
• Efficiently prioritize workload and
• Work on a flexible schedule which requires weekends
• Possess a valid Food Handler’s certificate or the ability to acquire one (through the company)

Certificates & Licenses:
• Possesses a food handling license
• Possesses a forklift operating license

Language:
• The ability to speak, read and write in English fluently is required
• Japanese or Spanish bilingual skills is preferred

Work Environment:
• Kitchen and store floor (this may contain confined spaces, noises and various temperature levels)
• Indoor (artificial variable lighting; air conditioned; may be crowded)
• Outdoor (store parking area, and/or travel between stores)
• Noise Level (moderate to noisy)

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.