Account Manager & Business Development Sales

Industry: Sales

Company: Prosum Inc.

Account Manager & Business DevelopmentSalary Range: $100k to $150k
Position Overview

This position is responsible for meeting sales goals by performing territory management, product presentations, performance management, successful negotiation, and effective sales planning to assist the company in achieving its corporate objectives.
Essential Job FunctionsBusiness Development

• Achieve sales quotas as agreed upon with management.
• Travel within assigned territory to call on existing and prospective customers and attend trade shows for business opportunities.
• Develop new business by introducing the company and positioning its products effectively.
• Research and compile lists of prospective customers using various sources such as business directories, industry ads, trade shows, and referrals.
• Conduct market research and feasibility studies to determine demand for existing and new products or services.
• Gather, analyze, and benchmark competitor data and pricing to evaluate market position.
• Prepare presentation materials for sales and marketing purposes.
• Follow up with delinquent accounts and collect payments.
• Attend departmental sales meetings to discuss project statuses and prospective customers.
• Provide input to management on product or service features needed to meet current and future customer requirements.
• Build and maintain strong relationships with key customers and accounts.

Account Management

• Communicate with customers via phone or email; receive and process purchase orders, confirmations, invoices, and changes in product or delivery schedules.
• Inform customers of pricing, shipping dates, anticipated delays, and any other pertinent information.
• Follow up on requests for samples, literature, and specifications.
• Understand and document special account/customer requirements, ensuring such details are reflected in sales orders.
• Review orders for accuracy and product availability, and enter them into the system.
• Check inventory levels and place purchase orders as needed.
• Investigate and resolve customer complaints and inquiries, providing solutions promptly.
• Complete requests for return merchandise authorization (RMA) and failure analysis.
• Maintain logs or records of important customer calls and information provided.
• Compile statistics and prepare various reports for management.

Other Responsibilities

• Seek continuous improvement, finding more efficient and cost-effective ways to perform work processes.
• Perform other duties and projects as assigned by management.
• Maintain high ethical standards in the workplace.
• Report any issues or problems to management for resolution.
• Ensure effective communication with supervisors, colleagues, customers, and stakeholders.
• Comply with all company policies and procedures.
• Maintain a clean and safe working area, including when conducting work at customer sites.

Job RequirementsEssential Skills

• Strong analytical ability, initiative, judgment, time management, dependability, diplomacy, ethics, adaptability, leadership, negotiation, planning, presentation, problem-solving, and supervisory skills.

Qualifications

• Bachelor’s degree in Business Administration or equivalent, or a combination of related education and experience.
• 7-10 years of relevant experience in a similar role.
• Proficiency in Japanese (spoken and written)
• Experience with semiconductor capital equipment

Tools & Equipment

• Proficiency with general office equipment, including phones, personal computers, fax machines, and copiers.
• Experience with hand tools, electronic diagnostic equipment, and test fixtures.
• Familiarity with the Windows operating system and Microsoft Office software.

Work Environment & Physical DemandsWork Environment

• Work is performed in an office environment with quiet to moderate noise levels.

Physical Demands

• Ability to sit, stand, walk, use hands and fingers, and reach with arms.
• Ability to analyze data in hard copy and digital formats.
• Occasionally lift and/or move up to 20 pounds.
• Frequent travel by air and car is required.

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