Bilingual IT Project Manager

Industry: Change Management

Company: Sumitomo Mitsui Financial Group, Inc.

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $142,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Project Manager (UNIX Production Support) Team Lead is a part of the Treasury & HOMIS Team within JRIA. This role manages the team of FOX/OBS Infrastructure Project Manages and Production Support Staff to maximize the efficiency of the team by coordinating works within the team.

Role Objectives

The Project Manager Team Lead organizes coordinates the work requires for infrastructure related projects as well as production support handling for FOX, OBS applications that interface with various internal/external applications in NA/EMEA and the Tokyo Head Office. FOX is FX (Spot, Forward, Option and Swap) trading/booking system for internal bank staff. SMBC staff operates OBS to book Money, CD, CP, Time Deposit, Facility, Security Trade, Security Inventory, Derivative, Repo, Reverse Repo and Collateral.

While the servers are located in NJ/NY, each application is developed and maintained by the Tokyo application support teams. Daily deliverables include end-to-end project management, troubleshooting of user and production issues and on-going application maintenance activities. Acts as a technical expert who works cross-functionally on multi-disciplinary projects within area of expertise. Reports to the Head of JRIA Treasury & HOMIS.

Role Objectives: Interpersonal

As a Team Lead:
• Oversees the tasks in infrastructure projects and production support matters in FOX & OBS, and coordinates the resource required to complete them.
• Manages small-to-mid-sized team of project manages and production support staff in developing their skill, provide ideas for the resolution to the challenges that project manages and production support encounter, and support them by providing general guidance in project management including defining technical requirements, tracking schedules, cost estimation, budget approval process, and work collaboration matters with internal & external stakeholders.

As a Project Manager:
• Understand overall system architectures of the applications, and work with network, middleware, production support teams in JRIA to complete projects as well as troubleshoot production issues.
• Manages small-to-mid-sized projects by defining business and technical requirements, tracking schedule, estimate workload, obtain quotes from external vendors, budget approval process support, coordinate development effort with internal & external parties such as network team, storage team, and UNIX SA Team, mitigate issues and risks.
• Meet with business users to gather requirements and translate them into functional requirements, then consult with SME to execute.

As a UNIX Production Support:
• Assist UNIX (Solaris, HP-UX) system administrators and Tokyo Development Teams to troubleshoot production issues related to hardware, network, operating systems etc.
• Assist System Test and User Test.

Qualifications and Skills
• Business fluency in Japanese as well as English
• Wide variety of technical understanding on computing technology such as Server-client architecture, Networking, LDAP, AD, VMware, SAN, NAS, DNS, DHCP, Citrix, Cluster servers, System Monitoring, Job Scheduler, ODBC, SFTP, MQ. The position does not require to be an expert of any one field, but need to have good knowledge in many different technologies to grasp project requirement and produce plan.
• BA/BS degree or equivalent practical experience. Bachelor’s degree in computer science, software engineering or a related field preferred but not required.
• Experience with UNIX, Linux and Windows servers. Network and interface communication technologies including but not limited to MQ, SFTP, HTTP and ODBC.
• Familiarity with UNIX based operating system is a plus.
• Back office business analysis and design experience including payment, settlement, cash flow, accounting and reconciliation is a plus.
• Basic knowledge of financial products including but not limited to Money, CD, CP, Time Deposit, Facility, Security Trade, Security Inventory, Derivative, FX (Spot, Forward, Option and Swap), Repo, Reverse Repo and Collateral is a plus.
Required Skills/Abilities•
• Basic knowledge of UNIX based servers, network and interface communication technologies including but not limited to MQ, SFTP, HTTP and ODBC.
• Knowledge of project management methodology/SDLC/PLC processes in IT financial services environments is a plus.
• Strong verbal and written communication skills.
• Ability to prioritize tasks, and work on multiple projects simultaneously.
• An analytical, problem-solving mindset and delivery focused with a client-centered orientation.
• Ability to work on cross-functional teams in a fast-paced development environment.
• Basic experience working with Relational Databases, Enterprise Application Integration projects is a plus.

The role requires work outside regular business hours including weekend. Must be able to join the on call roster to provide weekend and night support for production support and implementation.

Additional Requirements

D&I Commitment

Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.