Claudie- Upscale Dining – Server Assistant

Industry:

Company: Riviera Dining Group

RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami’s upscale social scene.

At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).

BUILD IT
RDG’s distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.

GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

SUMMARY:

As a server assistant reporting to the General manager, he/she is primarily responsible for the seamless execution of table maintenance, communicating all requests and orders to the captains/servers, Essential and other important responsibilities and duties may include, but are not limited to the following:

JOB DESCRIPTION

RESPONSIBILITIES:

• Check each table for completeness of setting.
• Checks dining area, tables, and chairs for cleanliness. Maintains cleanliness and organization of bus stations and service areas.
• Greets guests and serves them bread and butter, and water.
• Keep stations stocked throughout shift.
• Check stations for stock of silver, dishes, napkins, ice, and condiments.
• Works as a team member, helping and requesting help from others.
• Assists in guest services as directed by front server and management.
• Serves coffee, tea, and water per RDG guidelines.
• Communicates all 86’d items to managers in a prompt manner.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• At the start of each shift check the daily prep list to ensure it is complete and sufficient prep product is available.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Attending employee meetings and communicating suggestions for improvement as needed.
• Handle, store and rotate all products properly.
• Understand and comply with Company Policies.
• Promptly report equipment and food quality problems to Management team
• Always maintain positive co-worker and guest relations.

SKILLS AND QUALIFICATIONS:

• Maintain and strictly abide by State sanitation/Health regulations and company standards.
• Follow prep work as specified by the Manager or Supervisor
• Must be detail oriented and possess effective communication and written skills.
• State complaint food handling certificate
• Ability to multi-task.
• Must be a team player.
• Self-motivated and performance driven.
• Professionalism and courtesy.
• Remain in stationary position for up to 8 hours throughout work shift.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Punctuality and regular and reliable attendance.
• Effective communication, written and interpersonal skills.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Standing for several hours within the day.