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Company: Riviera Dining Group

RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami’s upscale social scene.

At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).

BUILD IT
RDG’s distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.

GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

Summary:

As a Front Desk Receptionist, you will be the first point of contact for Riviera Dining Group. You will welcome guests and greet people who visit our corporate office. You will also coordinate office activities, including ordering supplies, stocking pantries, and maintaining the general cleanliness of the office and pantries. To be successful in this role, you should have excellent communication skills, personal presentation, a positive attitude, and the ability to multitask effectively. This role will report to the Executive Assistant.

RESPONSIBILITIES:

  • Main conference room scheduling to include meeting set-up and clean-up.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Order snacks for general office and Executive Team.
  • Welcome on-site visitors, determine nature of business and announce visitors to appropriate team members. Escort to PH level if appropriate.
  • Monitor inventory levels of office and pantry supplies and request to place orders when necessary.
  • Receive, sort, and distribute daily mail and deliveries. Handle incoming and outgoing correspondence efficiently.
  • Offer a welcome beverage to guests or those in a conference room.
  • Organize and communicate birthday of the month or any applicable celebrations.
  • Ensure overall presentation of the reception area including magazines, and furniture is at exceptional standards.
  • Monitor general office cleanliness and report when an office requires attention.
  • Ensure office is locked and secured at end of day.
  • Correspond with building maintenance and landlord when necessary.
  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Requirements/Qualifications:

  • High school degree required or an equivalent of work and education desired.
  • Exceptional executive presence, presentation, and communication with the ability to uphold a professional demeanor under pressure.
  • Exceptional time and task management organizational skills – being able to work with urgency, handle multiple tasks, priorities, and quick ability to learn (and remember) names.
  • Strong organizational and project management skills with a keen attention to detail.
  • Excellent communication and interpersonal skills, capable of building relationships at all levels.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Strong customer service skills with a friendly and professional demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proven ability to perform independently with minimal supervision.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

Physical Demands And Work Environment:

  • Remain in stationary position for up to 8 hours throughout work shift.
  • Typing or repetitive motion is required of this role.
  • Be able to reach, bend, stoop and frequently lift to 50 pounds.
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