Country Growth Lead (Starlink)

Industry:

Company: SpaceX

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

COUNTRY GROWTH LEAD (STARLINK)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world.

RESPONSIBILITIES:

You will be accountable for Starlink’s growth and success in select regions, identifying and removing barriers to growth, championing user experience in each country, and driving initiatives to accelerate adoption.

• Single person responsible for Starlink growth in select regions, identifying and prioritizing blockers and levers for growth
• Set vision, develop strategy, and manage a budget around consumer growth strategies and tactics to enable us to accelerate growth
• Adapt localized operations to optimize new market launches and long-term business success (new sales channels, logistics, customer support, etc.) to achieve revenue and profit goals
• Deeply understand the customer and Starlink experience in the country, elevating insights to drive localized improvements to the customer experience
• Develop and maintain weekly deployment forecasts based on a detailed understanding of demand and supply constraints
• Identify and drive continuous process improvements to increase efficiency of our operations
• Champion key strategic consumer-focused projects end-to-end by working cross-functionally with operations and engineering teams

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 2+ years of work experience in go-to-market, growth, international operations, consulting, software, or other technical disciplines.

PREFERRED SKILLS AND EXPERIENCE:

• 1+ years of experience in early and growth stage startups working with lean teams
• Proven ability to work independently in a fast-paced and dynamic environment
• Demonstrated track record of cross-functional stakeholder management and leadership through influence
• Fluent in English and one of the following languages: French, German, Italian, Spanish, Japanese, Portuguese, and/or Bahasa Indonesian
• Structured problem solving – take on ambiguous problems and drive to a solution efficiently
• Experience leading complex operational and strategic initiatives
• Project management – coordinate efforts with stakeholders to manage tight timelines
• Proficiency in SQL or willingness to learn
• Distinctive business judgment and communication skills
• Bias to action and willingness to experiment rapidly
• Experience working in telecom or technology industries

ADDITIONAL REQUIREMENTS:

• Willingness to travel as needed
• Must be available to work extended hours and weekends as needed

COMPENSATION AND BENEFITS:

Pay Range:

Country Growth Lead: $90,000.00 -$115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.