Customer Care Sales Reception – Waikiki/Kapolei – Bilingual Japanese

Industry:

Company: Marriott Vacations Worldwide

Hourly Rate: $31.22

***This position will require to work from Ko Olina Beach Club and Waikiki.***

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Specialist Sales Front Desk, a typical day will include:

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Specialist Sales Front Desk:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Must be Fluent in Japanese (Speak, Read and Write)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.