Event Production Representative

Industry: Professionals

Company: Seattle Aquarium

JOB POSTING

Event Production Representative

Posted: Open to internal and external applicants

Reports to: Senior Event Production Manager

Status: Hourly, temporary position

Hours of work: On call, variable days working 2 shifts a month from 5pm – 2am depending on events.

Date needed: December 2024

Posting expires: When position is filled.

Position description:

The Seattle Aquarium, a leading marine conservation organization, is looking for 3 Event Production Representatives to join the events team. Join the Seattle Aquarium as an Event Production Representative and become an integral part of our mission-Inspiring Conservation of Our Marine Environment. In this dynamic role, you’ll work alongside our events team and key stakeholders to bring our diverse range of events to life. Your contributions will help ensure the success of our events while upholding our commitment to service excellence and conservation awareness. As a key member of our team, you’ll have the opportunity to collaborate with various departments, lead volunteer and event execution team members, and contribute to creating unforgettable experiences. This seasonal on-call role requires a minimum commitment of two 6-to-8-hour shifts per month, primarily scheduled during evenings, weekends, and holidays. If you’re passionate about events and making a positive impact, we invite you to dive into this opportunity and join us in inspiring people and conservation, one event at a time.

The seasonal on-call Event Production Representative supports primarily evening rental events. By seamlessly blending event and production support, the Event Production Representative helps to ensure the success of Aquarium events while maintaining the highest standards of service and conservation awareness. The position reports to the senior managers of Event Production and Guest Experience Operations.

Key functions:

Oversight and Collaboration

• Primary Event Lead: Serve as the main point of contact and representative for evening rental events, coordinating volunteers, security, maintenance, guest services, and other essential stakeholders to ensure an inclusive, safe, and enjoyable experience for all guests while maintaining the well-being of animals and habitats.
• Collaborative Event Support: Train, coordinate, and support volunteers and staff throughout events. Partner closely with clients, vendors, and internal departments to foster seamless event coordination and execution that reflects our values of respect and inclusivity.
• Event Reporting: Complete post-event reports, proactively address any issues, and escalate unresolved matters to maintain high standards of event quality and guest satisfaction.
• Flexibility: Take on additional projects and tasks as assigned, contributing to a team-oriented, inclusive, and mission-driven work environment.

Guest Engagement and Education

• Virtual Reality Experiences: Operate and facilitate virtual reality experiences during selected events, offering attendees a safe, immersive experience that promotes conservation awareness.
• Animal and Exhibit Interpretation: As needed, share information about specific animals and exhibits, interacting one-on-one or with groups using microphones or other presentation tools, in ways that are accessible and engaging for diverse audiences.

Technical and Safety Support

• Audio-Visual Assistance: Provide support for audio-visual requirements by collaborating closely with the Aquarium’s AV team to ensure events run smoothly and all technical needs are met.
• Emergency Response: Act as a first responder for any urgent or emergency situations, taking steps to ensure the safety and well-being of guests, staff, and animals.

Mission Driven Leadership & Learning

• Continuous Learning: Regularly update your knowledge of exhibits, animals, and any pertinent information to support guests’ experience and maintain accurate event information.
• Innovate and collaborate: Seek opportunities to collaborate, innovate, and bring unique and culturally diverse perspectives to improving systems and practices with the team.
• Commitment to DEI and Regenerative Practices: Actively participate in advancing Diversity, Equity, Inclusion, and Regenerative practices aligned with our S.A.L.I.S.H. Values, ensuring these principles are woven into all interactions and event activities.
• Other duties as assigned.

Required skills and experience:
The skills and abilities listed below may be demonstrated through a combination of relevant cultural and community programs, jobs, internships, volunteer experience, and/or formal or informal education. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you.

• Experience in event support and supervisory roles, demonstrating skills in task management and team coordination.
• English verbal and written proficiency are required for this role. Preference will be given to multilingual candidates (Spanish, Chinese, Korean, Tagalog, Lushootseed, or Japanese).
• Personal and professional experience in managing conflict, de-escalating diverse groups of people, and promoting the well-being of impacted individuals in a respectful manner.
• Ability to thrive in high-pressure environments, manage multiple priorities, consistently complete tasks, and collaborate effectively with other Aquarium staff while demonstrating grace, resilience, and empathy.
• Passionate about delivering exceptional experiences and service, with an interest in conservation and education within an aquarium setting.
• Committed to fostering a welcoming and enjoyable environment for guests and coworkers, and the ability to work well in a diverse team environment.

Working conditions:

• Constant movement throughout the Aquarium campus, working in areas with moderate to loud noise levels and variable outdoor weather conditions.
• Frequently operate a computer and other office equipment such as a calculator or telephone.
• Frequently move equipment weighing up to 30 pounds across campus for various event needs.
• Occasionally ascends/descends ladders and maneuvers into tight spaces under tables and within equipment areas to maintain and adjust technical and event equipment.
• Proficient in clear and engaging communication, adept at effectively conveying information both in constant one-on-one interactions and when presenting to diverse groups, including co-workers, the public, and individuals from various cultural backgrounds, ensuring consistency and effectiveness across all communication channels.
• Opportunity for paid training provided for CPR, first aid, and AED certifications. Completion of CPR training within 90 days of start date is recommended.

Salary and benefits: $22-24 per hour. Temporary staff are not eligible for benefits but accrue paid sick time and are paid an additional $0.75/hour to assist with transportation costs.

How to apply: The Seattle Aquarium is committed to expanding a diverse, equitable, and inclusive conservation movement. We are invested in building an Aquarium with a wide variety of backgrounds, identities, languages, cultural ways of knowing, and life experiences. We know research shows that society has conditioned communities of color, trans and gender non-conforming people, immigrants, people with disabilities, and other marginalized candidates to more frequently not apply to a job because they don’t feel that they meet all of the qualifications listed even if they are qualified. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you.

Interested candidates should upload a résumé to our online application to be considered. Application review will begin immediately.

SeattleAquarium.org/careers

Please let us know if you require a reasonable accommodation to apply for this job by emailing us at jobs@seattleaquarium.org.

Note: If offered the position, candidates must pass a background check. Conviction record is not an automatic disqualifier; we are a second chance employer.

About the Seattle Aquarium:

The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world’s one ocean. Our passionate staff increases awareness and drives the change needed to preserve and protect our marine environment by providing an inspiring visitor experience, engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, high-impact marketing and communications, and more.

Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices and honoring our unique place by using our location and history as a lens for larger understanding.

Proudly accredited by the Association of Zoos & Aquariums, we’re among the top 10 aquariums in the U.S. by attendance, and we welcome over 850,000 people each year. Guided by our mission of Inspiring Conservation of Our Marine Environment, we’re working to substantially increase our conservation impact by expanding our campus with a new building, the Ocean Pavilion. Learn more at SeattleAquarium.org.

Timeline:

We anticipate the following recruiting schedule for those candidates who are selected for consideration. The following dates are preliminary and subject to change. We will work with candidates to set interview dates. If hired, relocation assistance is not available.

• Priority given to applications received by November 29, 2024
• Interviews completed by December 2024
• Start date: December 2024