Greeter- Specialty Japanese Concept Restaurant

Industry: Manual Labor

Company: Shopping Center Management d b a Turnberry Associates

Position Summary
Responsible for greeting guests, confirming reservations (if applicable) and escorting guests to tables in an upbeat, friendly, and courteous manner.

Responsibilities:

• Greet incoming and departing guests in a warm and friendly manner
• Manage reservation system
• Ensure reservations are prioritized and seated in a timely manner
• Strive to accommodate walk-in guests whenever possible
• Seat guest(s) in the dining and bar areas while ensuring a smooth handoff to service staff
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests according to hotel standards
• Communicate pertinent reservation notes to appropriate staff members
• Answer phones in a prompt and professional manner and direct calls as applicable

Qualifications:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Excellent communication and interpersonal skills both in person and on the phone
• Ability to establish and maintain effective working relationships with guests, staff and management
• Working knowledge of OpenTable reservation system
• Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums and other instructions

Education:

• High School diploma or equivalent required

Website:

https://jwnashvillecareers.com/

We offer great Benefits!

• HEALTH: Insurance plans including Medical, Dental, and Vision the 1st if the month after 30 days from hire.
• PAID TIME OFF: Take time for what matters most. Full time internal guests are eligible after 90 days of employment.
• FAMILY Two weeks of Parental Leave for full time eligible internal guest after 90 days of employment.
• TRAVEL: Discounted room rates for Marriott properties
• CULTURE: Recognition-rich environment that promotes growth, innovation, and development
• COUNSELING: Professional support and assistance including financial guidance, legal services, and therapy
• TRANSPORTATION: Company provided bus passes and free onsite parking.
• MEALS: One delicious free meal per shift prepared fresh by our culinary team
• PET INSURANCE: Great discounts on pet insurance coverage that you can enroll in anytime
• FSA and Dependent Care FSA: Use tax-free money to pay for eligible medical expenses
• PLANNING FOR YOUR FUTURE: 401K eligibility and Tuition Reimbursement offered after 30 days of employment.