International Sales Administrative Assistant – Japanese Speaking

Industry: Administrative Support

Company: Hilton Grand Vacations

The Administrative Assistant performs a broad range of administrative support tasks and duties to assist in the day-to-day activities of the International Sales Department on Oahu. This position will also handle administrative and executive support-related tasks and work independently with little or no supervision, while being proactive, resourceful, and efficient, with a high level of integrity and confidentiality.

Here’s why you’ll love it here-

We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $25.00 – $31.00 per hour dependent on experience and qualifications
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program- 22 days your first year
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

This position will require a flexible schedule including weekends and holidays. The primary shift will be 7:30am-4:30pm, but may change based upon business needs.

Additional Responsibilities Include:

• Develops a general understanding of the business to provide administrative assistance and support.
• Demonstrates excellent interpersonal communication skills and confidentiality in the handling of incoming telephone calls and correspondence.
• Maintains a professional appearance and demeanor.
• Provides executive-level support with interdepartmental management & serves as sales liaison for Oahu and the Big Island.
• Demonstrates basic digital literacy in Microsoft Office Word, Outlook, PowerPoint, and Excel applications.
• Schedules appointments and meetings, and arrange travels and coordinates expenses as needed.
• Responsible for implementing/maintaining sales office tasks including but not limited to scheduling, timekeeping updates, collateral inventory, ordering office supplies, mailing duties, and team member liaison.
• Able to create and process internal and external memos including but not limited to announcements, incentives, public releases, notifications, action plans, etc.
• Carries out all other reasonable requests by management

Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members! To fulfill this role successfully, you will have the following minimum qualifications and experience:

• 1+ years of clerical and/or office work experience.
• 1+ year of experience in a customer service role.
• Ability to interact and communicate successfully with all levels of customers/guests, managers, and executives.
• Strong interpersonal skills and attention to detail.
• High school/GED.
• Proficiency in Microsoft Office (Word, Excel, Powerpoint, etc.)
• Fluency in Japanese (speaking, reading, writing) and business level english (speaking, reading, writing)

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2+ years of clerical and/or office work experience.
• 3+ years of Sales/Marketing experience in timeshare.
• Proven ability to resolve customer service-related issues in a timely manner.
• Bilingual fluency in both English and Japanese.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.