Server

Industry:

Company: Zuma

Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

Zuma, the brainchild of award-winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of authentic and modern Japanese food to Midtown, New York.

Zuma offers a comprehensive benefits package that reflects our commitment to taking great care of our team members. Here’s a summary of the fantastic benefits you can expect as part of the Zuma family:

• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
• Paid Time Off: Start with 10 days of PTO per year to relax and recharge.
• Career Growth: Take advantage of opportunities to grow your career with Zuma at our locations globally, including in the US, Europe, the Middle East, and Asia.
• Global Experience: Work alongside a team with extensive global hospitality and culinary experience, offering you invaluable learning and growth opportunities.
• Family Meals: Enjoy complimentary daily family meals at our restaurant.
• Dining Discounts: Receive a 50% discount on dining at Zuma, so you can savor our culinary delights even off the clock.
• Referral Bonus Program: Earn bonuses for referring talented friends and colleagues to join our team.

POSITION PURPOSE:

Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
• Listen and respond to inquiries using a positive, clear speaking voice.
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.
• Maintain a clean Dining Room area.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.