Service Engineer – APT

Industry:

Company: Hitachi, Ltd.

Location:
Hillsboro, Oregon, United States

Job ID:
R0067850

Date Posted:
2024-11-25

Company Name:
HITACHI AMERICA, LTD.

Profession (Job Category):
Other

Job Schedule:
Full time

Remote:
Yes

Job Description:

Service Engineer – APT

Company: Applied Physics Technology

Location: McMinnville, OR

Status: Regular Full Time

The Company:

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers’ and society’s challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” – supporting our customers’ digital transformation; “Green Energy & Mobility” – contributing to a decarbonized society through energy and railway systems, and “Connective Industries” – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company’s website at https://www.hitachi.com.

Located in the heart of Oregon’s stunning wine country, Applied Physics Technologies is a leading manufacturer of thermionic, field emission, and thermal field emission cathodes. Our customers include the world’s leading microscopy, microanalysis, x-ray tube, and additive manufacturing producers. Customers come to us for innovative, high-quality electron and ion beam components. With deep knowledge of the physics of electron emission, decades of practical experience, and advanced manufacturing capabilities, we have the unique ability to understand our customers’ needs and help them realize their vision with practical, usable, precision components of the highest quality.

As a wholly owned subsidiary of Hitachi High-Tech, we have the global reach of a large company with the close-knit culture of a small, but growing local business. As part of APT, you’ll be more than a cog in the machine. Because we’re a small team, your contributions will have real impact. And because we know that great things can only be achieved with great people, we are dedicated to fostering the long-term development and growth of our team members. At APT, everyone is treated with respect and all are given the opportunity to learn, collaborate, and build something extraordinary as a team. For more information on APT and Hitachi, please visit the company’s website at https://www.a-p-tech.com/

https://www.hitachi-hightech.com/global/en/products/materials-components/electronics/electron-source/aptech.html

Summary:

We are seeking a highly skilled and experienced In-House Service Engineer to join our team. The ideal candidate will possess a strong background in industrial equipment maintenance, high voltage systems, ultra-high vacuum technology, and electronics. Experience in a semiconductor environment and familiarity with electron microscopes will be considered significant advantages. The In-House Service Engineer will be responsible for the maintenance, troubleshooting, and repair of high-tech equipment, ensuring optimal performance and minimal downtime.

Responsibilities:

Maintenance and Repair

• Perform routine and preventative maintenance on industrial equipment, high voltage systems, and ultra-high vacuum systems.
• Diagnose and troubleshoot technical issues with equipment, ensuring swift and effective resolution.
• Repair or replace defective components and systems to restore equipment functionality.
• Monitor stock levels of service parts to ensure adequate inventory is available for repair work.
• Work with purchasing to source the required service parts, services, and contractual agreements.
• Checking that agreed work by staff or contractors has been completed as expected and follow-up on any deficiencies.
• Succession planning for process equipment, facilities, and infrastructure.

Technical Support

• Provide technical support to internal teams and external clients, addressing inquiries and resolving technical challenges.
• Collaborate with engineering and production teams to enhance equipment performance and reliability.

Documentation and Reporting

• Clearly communicate the status of facilities projects and maintenance activities. Identify risks, issues, actions, and decisions.
• Maintain detailed records of maintenance activities, repairs, and technical issues.
• Prepare comprehensive service reports and update maintenance logs.

Continuous Improvement

• Identify opportunities for improving equipment performance and maintenance processes.
• Implement best practices for equipment maintenance and troubleshooting.
• Support KPIs and company initiatives.

Training and Development

• Train and mentor junior technicians and new team members on equipment maintenance and safety protocols.
• Stay updated with the latest technological advancements and industry standards.

Qualifications:

• Bachelor’s degree in electrical engineering, Mechanical Engineering, or a related field.
• Minimum of 5 years of experience in maintaining and repairing industrial equipment, high voltage systems, and ultra-high vacuum systems.
• Proven experience in a semiconductor environment and/or working with electron microscopes is highly desirable.
• Strong knowledge of electronic components and systems, with the ability to read and interpret technical diagrams and schematics.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Proficient in using diagnostic tools and equipment.

Job Conditions/Physical Requirements:

• Work performed in a factory setting.
• Ability to work in a cleanroom environment and adhere to stringent safety and cleanliness protocols.
• Physical stamina to perform manual tasks, including lifting and moving heavy equipment (up to 50 pounds).
• Dexterity to handle small components and tools with precision.
• Ability to make decisions independently and to work reliably and responsibly with minimal amount of supervision.
• Willingness to work flexible hours, including occasional evenings and weekends, to support maintenance activities and emergency repairs.
• Ability to travel occasionally for training and to support other facilities as needed.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

• Wa – Harmony, Trust, Respect
• Makoto – Sincerity, Fairness, Honesty, Integrity
• Kaitakusha-Seishin – Pioneering Spirit, Challenge

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.