Tour Guide

Location Type: Not Specified

Industry: Facility Operations/Event Staff

Company: AEG

In order to be considered for this role, after clicking “Apply Now” above and being redirected, you must fully complete the application process on the follow-up screen.

Title: Tour Guide Department: Dodgers 365 Tours Status: Part-Time, Seasonal Pay Rate: $17.28/hour* Reports to: Senior Manager, Tours *Compensation rates vary based on job-related factors, including experience, job skills, education, and training. The role of the Tour Guide is to effectively communicate information about Dodger Stadium and Dodger History in an entertaining and informative manner while providing excellent customer service to our fans from around the world. Essential Duties/Responsibilities:

• Conduct Dodger Stadium tours
• Welcome each visitor in a courteous manner as they begin their tour
• Be knowledgeable about all parts of the stadium that are on the tour route and in the script
• Work with fellow team members to keep the tour route monitored in an effective manner
• Share fascinating stories and historical facts about the Dodgers
• Ensure a memorable and enjoyable experience for all tour participants
• Provide recommendations and tips for tourists visiting the city
• Demonstrate and maintain a positive and professional attitude in a high-energy environment
• Know which tours are available on a day-to-day basis
• Escort groups safely through the stadium
• Ensure the safety of all visitors, staff, and players
• Assist with D365 and other Special Events including internal requests, specialty tours, and tour events as needed
• Assist with special requests/duties as needed

Basic Requirements/Qualifications:

• Must be available at least four times a month during the 2025 regular season
• High school diploma, GED or equivalent
• Minimum two years related work experience and/or training in customer service
• Public speaking/theatrical performance experience preferred
• Ability to become knowledgeable on all aspects of Dodger Stadium and club
• history
• Provide exceptional customer service to stadium visitors
• Possess the ability to conduct all interactions in a professional manner
• Ability to consistently demonstrate a positive and team-oriented attitude
• Must be comfortable speaking to a large and diverse audience
• Maintain a professional image and demeanor at all times
• Possess excellent interpersonal and time management skills
• Ability to be flexible with schedule and daily assignments including weekends, holidays and evenings
• Able to stand or walk long distances for extended periods of time
• General knowledge of baseball is a plus
• Bilingual – Spanish, Korean, Japanese a plus
• Required to attend preseason training tentatively scheduled for March 1 and 2.

Current Los Angeles Dodgers employees should apply via the internal job board in UKG by following these prompts: MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. The Organization is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination. LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that the Organization obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States. LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact pops@ladodgers.com.
Skills
Preferred

• TIME MANAGEMENT
• PRESENTATION
• CUSTOMER SERVICE
• COMMUNICATION
• PUBLIC SPEAKING

Behaviors
Preferred

• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations
Preferred

• Peer Recognition: Inspired to perform well by the praise of coworkers
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals