Vice President of Clinical Services

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Company: MBK Senior Living

Vice President of Clinical Services

At MBK Senior Living, we’re committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it’s all powered by Yoi Shigoto, a Japanese concept that translates to “good, quality work.” It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you’re looking for a flexible, part-time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you’ll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining, fitness, wellness, and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled, energetic environment that’s centered in hospitality and high-quality service

-Competitive salaries

-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

If you’re looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description
Calling all Senior Living clinical leaders! Join MBK Senior Living as VP of Clinical Services and lead our Health & Wellness team across 6 states. Base pay $220-250k + bonus. Ready to make an impact? Apply now and grow with us!

Job Summary:

MBK Senior Living is expanding its Health and Wellness Team of senior living warriors to support our communities! We are looking for a VP of Clinical Services to join our corporate team based at our Home Office in Irvine, CA.

Pay: $220,000 – $250,000 /Annually + Bonus Potential
The ideal candidate resides in California.

Travel is required to the six states where our communities are located: Northern and Southern California, Arizona, Utah, Oregon, Washington, and Colorado.

Job Summary:

The VP of Health and Wellness is responsible for all oversight of clinical, quality, and regulatory guidance and management of the clinical and regional operational teams at each of the communities. This includes using discretion and judgement in devising strategies and plans for the clinical department for excellent service and growth. Provides management and leadership including consistent communication, training, and consultation, at regular intervals, for each community’s Health and Wellness Director, ancillary nursing staff, and personal care staff. Responsible for managing and promoting the health and well-being of each community and residents through promoting adherence to policy and procedures, infection control guidance, and formulation of action plans.

Essential Functions

• Provides supervision and guidance to health and wellness teams, including Regional Health and Wellness Directors, and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• In accordance with regulatory requirements, have a strong focus on driving revenue growth, efficiency and improving profitability, where possible.
• May be requested to serve as temporary Interim Regional support, as needed.
• Use discretion and judgement in designing, creating and implementing policies and procedures for Clinical Services in MBK Senior Living communities.
• Managing the achievement of goals and objectives for the regional clinical services teams consistent with established philosophy and standards of practice.
• Manage the creation, design, and implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes, as needed.
• Directs and oversees Quality Improvement Process, Standards of Care, Fall Precautions, Wound Reports, Infection control, medication services, etc., for each community and reports progress to executive management.
• Ensures compliance with resident rights policies and use discretion and judgment to investigate and resolve resident grievances.
• Evaluate performance and coach, discipline and discharge employees when necessary. Engage in hiring functions, as needed.
• Conducts regularly scheduled site visits at communities. Conduct investigations and actively engage in development and execution of actions plans to minimize liability and risks and promote clinical success at each community.
• Lead and manage State and Federal surveys and compliance investigations.
• Directs and supports communities in identifying trends and oversees in the development of corrective action plans and troubleshooting resolutions.
• Use discretion and judgment in devising strategies to identify trends based on performance improvements indicators and survey data. Develops action plans with the Operations team and Executive Directors.
• Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to manage the overall success of the clinical services department.
• Lead and ensure in-service training and orientation to the regional and community clinical teams regarding survey process, risk management, corporate compliance, performance improvement, etc.
• Attendance required at all mandatory meetings and calls.
• Must stay in compliance with all state, federal, and government agencies about professional licensure.
• Provide oversight of pharmacy and medication services.
• Manage external vendors for quality programs, clinical improvements and residential surveys.
• Perform other duties as assigned.

Education Requirements:

• Bachelor’s degree strongly preferred in nursing or related field to the position.
• Registered Nurse – State specific accreditation or license required.

Experience Requirements (in years):

• 5 years in a management position of equivalent.
• Must have proven clinical and leadership expertise. Minimum three years’ experience in Assisted Living, Alzheimer’s or Memory Care or other applicable experience.

Required Competencies/Licenses/Certifications:

• Microsoft Suite competency and proficient in Senior Living Software (AL Advantage, Yardi EHR preferred)
• Registered Nurse – State-specific accreditation or license required.
• Experience in managing Residential Care Management, State Rules and Regulations, and Risk Management
• Ability to work well under pressure, manage multiple projects simultaneously and meet deadlines
• Ability to use discretion and judgment in making significant and important decisions
• Ability to work independently, as well as with others in a deadline driven environment
• Strong leadership skills and the ability to effectively coach, motivate, and develop others
• Ability to select a course of action and consider appropriate variables and possible risks
• Ability to develop and maintain positive working relationships with corporate MBK management and community employees
• Ability to maintain confidential information as defined by Company agreements and policies

Physical Demands & Work Environment:

• Must be mobile and able to perform the physical requirements of the job, bending, kneeling, stooping, pushing, pulling and repetitive motion.
• Ability to sit and work at a computer for long periods of time.
• Able to move intermittently throughout the workday.
• Travel up to 50%; travel includes both day and overnight travel

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It’s how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 “Best Workplaces in Aging Services” by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com.

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.