QA Manager – SNOWFRUIT

Job Type: Location Type: On-site

 

Who are we:

We are part of the Wonderfield Group which includes the YO! Taiko, Bento, AFC Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc. brands are:

SNOWFOX – the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska.

SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. – Refreshingly, Crips and Flavorful!

Our Purpose:

We Believe in Better Food for Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it

We are accountable and make no excuses – We always look to improve. We take the initiative and are courageous and confident.

Care about it

We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet.

Make it Exceptional

We build relationships and make people smile- We say thank you – We’re positive and kind

Win Together

We’re open-minded and inclusive. We communicate clearly. We take time to look out for others and celebrate the good stuff.

Overview of the role

As a Quality Assurance Manager, you will be responsible for ensuring the quality of Snowfox’s products. This role will oversee supplier management, seafood sustainability, food safety audit reviews, as well as monitor and ensure high-quality standards in production, inspect processes and outputs, analyze data, communicate with external officers, and maintain records.

At JFE, you’ll join a dedicated team passionate about franchises and customer success. You’ll have room to grow-consider it a leveling up in your career journey!

Key Accountabilities

• Maintaining compliance: Ensuring compliance with laws, regulations, guidelines, and policies
• Maintaining food safety supplier management system
• Ensuring sustainability targets are met, following the Group directions
• Developing quality control: Creating and implementing policies and standards for the company to follow
• Inspecting: Inspecting processes and output, and documentation
• Analyzing data: Assessing operational data (internal and external audits) and identifying quality problems
• Communicating: Communicating quality standards to the QA team and other relevant departments, such as product development
• Training: Training new employees in quality control processes and policies
• QA managers should have strong leadership skills, attention to detail, and excellent organizational skills.
• Able to work effectively in a team setting and have strong oral and written communication skills.
• Serve as the Food Safety Program Coordinator, HACCP (Hazard Analysis and Critical Control Points) Coordinator.
• Assist the Research & Development team with formulation adjustments, product evaluations, and product launch activities.
• Assist with weekends, holiday and outside working hours as needed.

What you’ll need

• Bachelor’s degree in Food Science/Technology, Chemistry, Microbiology, Engineering or another related field
• 5+ Years of experience in food industry environment
• 2+ Years of experience managing people/projects
• Must have knowledge and experience in Seafood sustainability and its certification.
• Must have knowledge and experience in Supplier management.
• Food Safety certification: HACCP, Seafood HACCP, ServSafe Manager certification or equivalent.
• Knowledge of food safety, food microbiology, manufacturing processes, food regulations, sanitary design and quality management.
• Experience or proven ability to apply science-based technical knowledge to critical food safety programs (e.g. CCP and preventative control validations, etc.).
• Computer literate with proficiency in, but not limited to: Microsoft Office Applications, Visio, etc.
• Proficient in problem solving techniques
• Experience in food recall is a plus.
• Project management experience. This includes planning, scheduling and coordinating teams and activities to completion.
• Ability to work and interact effectively with other departments in the organization
• Ability to work in a multicultural environment with respect and sensitivity for diversity
• Detail-Oriented with Excellent Oral and Written Communication Skills
• Demonstrated ability to use data for creative problem solving experience using statistical software packages

What’s in it for you?

• We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• 401 (K) Profit Sharing Plan
• Hybrid work environment
• Paid Time Off (PTO) & 13 Paid Holidays
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising, Inc. is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.