Job Posting Title Sr UX Designer, Japan
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Gap, Inc.
About the Role
As a Senior User Experience Designer for e-commerce experiences in the Japanese market, you’ll play a pivotal role in shaping how our customers interact with our multi-billion-dollar portfolio of global brands. You’ll be at the forefront of crafting intuitive and engaging experiences that drive business success and delight users.
Your Impact:
• Lead the Design Journey: From initial research and journey mapping to high-fidelity designs and iterative development, you’ll own the complete design process in a dynamic Agile environment.
• Drive Innovation: Participate in exploratory design sprints, create user flows, and develop prototypes that push the boundaries of eCommerce.
• Influence and Inspire: Communicate your design vision with clarity and passion, leading design discussions and influencing stakeholders at all levels.
• Solve Complex Challenges: Tackle the intricacies of physical and digital retail, leveraging your expertise to create seamless and efficient user experiences.
• Champion User Empathy: Bring your passion for understanding user needs and your commitment to creating truly exceptional experiences.
We’re looking for a Senior UX Designer who:
• Possesses exceptional interaction and visual design skills.
• Utilizes user data, insights, and research to inform design decisions and optimize experiences.
• Excels at communicating design thinking and rationale.
• Thrives in a fast-paced, collaborative Agile environment.
• Has a proven track record of delivering impactful user experiences.
• Is driven by a deep passion for user empathy and creating fantastic digital experiences.
A resume and portfolio are required upon application to this position. Be prepared to present and speak to previous and relevant work during interviews.What You’ll Do
- Own the End-to-End Design Process:
- Lead the design journey from initial research and journey mapping to high-fidelity designs and iterative development within a dynamic Agile environment.
- Conduct usability testing and research to identify pain points and areas for improvement, iterating on designs to optimize the user experience.
- Drive Innovation and Strategic Vision:
- Participate in exploratory design sprints, create user journeys, and develop prototypes that push the boundaries of eCommerce.
- Drive innovation by exploring new ideas, technologies, and design trends that enhance digital experiences and differentiate our brands.
- Apply systems thinking principles to design holistic, cohesive experiences across multiple touchpoints and channels.
- Influence, Collaborate, and Communicate Effectively:
- Communicate your design vision with clarity and passion, leading design discussions and influencing stakeholders at all levels.
- Collaborate effectively with cross-functional teams (product managers, engineers, brand partners) to drive consensus and achieve project goals.
- Present design solutions with confidence and clarity, advocating for user-centered design principles.
- Solve Complex Problems and Champion User Needs:
- Solve complex challenges within enterprise applications, leveraging your expertise to create seamless and efficient user experiences.
- Be customer Obsessed and human-centered and maintain a deep understanding of user needs and behaviors, prioritizing user-centered design principles in all aspects of your work.
- Collaborate with stakeholders to define project scopes and objectives, identifying customer needs and business requirements.
- Use a data-driven approach to problem-solving, leveraging user research, analytics, and feedback to inform design decisions.
- Leverage Data and Optimize Experiences:
- Utilize user data, analytics, and research insights to inform design decisions and optimize user experiences.
- Demonstrate Strong Self-Management and Leadership:
- Manage your time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
- Take ownership of your work and demonstrate a proactive and self-driven approach to problem-solving.
- Cultivate a Positive and Collaborative Culture:
- Contribute to the development and maintenance of a positive team culture, characterized by trust, respect, and openness.
- Share knowledge, insights, and best practices with team members to foster continuous learning and growth.
- Deliver Brand-Aligned Visual Excellence:
- Demonstrate mastery of visual design principles and a high bar for craft, creating engaging and visually appealing interfaces that are both functional and aesthetically pleasing.
Who You Are
- 7 to 9 years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions.
- Proficiency in design tools such as Figma, Miro, Excel or other team management tools.
- Excellent interpersonal, communication, and leadership skills.
- Familiarity with Agile and Lean methodologies.
- Ability to thrive in a fast-paced, dynamic environment.
- Fluency in Japanese language and/or experience with Japanese business teams is a plus.
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