AMA – Manager

Job Type: Location Type: Not Specified

 

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel and AMA Sushi is looking for an exceptional Manager. In celebration of Japan’s Edomae tradition, which celebrates sushi in its purest form, and inspired by the legacy of Japanese free divers, AMA Sushi showcases always-fresh ingredients complemented by an extensive selection of wine, sake, and innovative cocktails. For the third year in a row, AMA Sushi has been recommended by the 2024 MICHELIN GUIDE and recognized as a committed SmartCatch restaurant. AMA presents two distinct dining experiences. The first is an omakase tasting at the sushi bar – an experience built around trust and spontaneity between our chefs and their diners. The second is a prix fixe and a la carte menu served in the main dining room, which serves as a supported but self-guided journey through traditional Japanese flavors.

The Manager is responsible for the management of all aspects of the outlet functions in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy of exceptional guest service.

Essential Duties and Responsibilities:

• Provide exceptional service and ensure guest satisfaction with dining experiences.
• Manage a team of food and beverage professionals, ensuring brand standards and the required sequence of service components are executed with precision.
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Manage and direct all F&B associates.
• Interview, hire, and successfully onboard all new associates.
• Provide feedback to associates on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
• Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
• While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove, or alter duties when business need dictates.
• As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach, and working hours.
• All other duties as required.

Confidentiality: While working for the company, there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates unless otherwise stated.

General Skills: Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills:

• Thorough understanding of financial reports, including labor; ability to effectively direct and manage all facets of the Outlet.
• Demonstrate project management experience in organizing, planning, and executing large-scale projects from conception through implementation.
• Demonstrated experience in leading and developing people and the ability to establish rapport and/or influence and gain understanding of others.
• Ability to lead a team and flexibility with work schedule.
• Ability to enforce hotel standards, policies, and procedures with all kitchen personnel and prioritize, organize, and delegate work assignments.
• Ability to direct the performance of Outlet associates and follow up with corrections where needed; ability to motivate Outlet associates and maintain a cohesive team.
• Ability to promote positive work relationships with service personnel and other departments.
• Ability to ascertain associate’s training needs and provide such training; ability to work well under pressure of organizing and attaining production schedules and timelines.
• Ability to maintain good coordination; ability to transport cases of received goods to the workstations; ability to transport pots and pans of food from storage/prep areas to the serving line; ability to work an 8-12-hour shift, 5-7 days per week noisy and sometimes in close conditions.
• Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met; ability to differentiate dates; ability to operate, clean, and maintain all equipment required in job functions.

Language: Required to speak, read, and write English, with fluency in other languages preferred.

Physical Requirements:

• Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Restaurant Environment – constantly exposed to heat, high cold, slippery surfaces, appliances such as stove, oven, dishwasher, and cooking top, as well as housekeeping and cleaning tools.

Qualifications:

• Diploma/Some College or an equivalent combination of education and work-related experience.
• Must have a current and valid Food Protection Manager Certification.
• Must have a current and valid Responsible Beverage Service Certification.
• Must have a current and valid Alcohol Beverage Control (ABC) Server ID.

Experience:

• Minimum three years’ experience as Restaurant Manager or Assistant General Manager
• Experience in upscale Japanese restaurants required.
• Hotel operational exposure (i.e., F&B) preferred.
• Experience with a luxury or ultra-luxury property or brand preferred.

The salary range for this position is $80,000 to $90,000. This is the pay range for this position that the Hotel reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, location, and education.