Assistant Manager of Dining Administration
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MITSUKOSHI (U.S.A.), Inc.
Description
ESSENTIAL JOB FUNCTIONS:
- Assists Dining Admin Manager to make a strategy to meet all the Dining sales budget, communicating with Dining Operation Manager/Assistants and Chef/Sous-Chef .
- Aligns with Dining Admin Manager, Operation Manager to assist them to arrange and create work-schedule .
- Collect Guests comments/ perspective and share to Chef, Sous-Chef for creating new menu/ updating existing menu.
- Assists Dining Admin Manager to create CR seminar presentation files to assist/ support Dining Operation Manager.
- Assists Dining Admin Manager to align with Sales Planning and Dining Operation Manager to plan and promote sales. (Sales-Promotion, social media, etc.)
- Collects guests’ information from Dining Operation Manager and devise the sales plan & strategy as following guests characteristics with Dining Operation Manager
- Collects points of monthly/ weekly/daily sales review and share to Dining Admin Manager.
- Support operation of all the Dining when to be needed.
- Other duties related to Dining as assigned.
- Manage the work of opening and closing Teppan Edo bar, Shiki-sai bar (including Tokaido).
- Categorization and sustain inventory of liquor and beverage products.
- Create Specialty Cocktails and develop a sales volume forecast. Communicate with Culinary and enhance the beverage sales of all the Dining.
- Train and mentor CR who are in the operations in beverage sections.
- Manages the HACCP Program: ensures all aspects of the restaurant to meet Health Codes and/or exceed Disney standards; ensures bars (all the beverage areas) are always clean, and all drinks are served on spotless and clean glasses
- Jump-in operations in bar section in Shiki-sai (Tokaido), Teppan Edo and quick service locations when needed
OTHER JOB FUNCTIONS:
• Direct, motivate and assist the dining team to support the internal customers.
• Perform yearly reviews to ensure the dining team is performing to the best of their ability.
• Constantly identifying risks in the restaurant and reports these to the Manager -Facilities & Safety.
• Identifies immediate dangers to employees, Guests, and the facility and take corrective actions promptly.
• Follow company policies and procedures as told in the handbook.
• Perform other duties as needed.PHYSICAL EFFORT:
• Must be able to lift 30 lbs.
• Hearing
• Sitting
• Standing
• Lifting
• Walking
• Seeing
• Reaching
• Seeing
• Able to smell and identify orders
• Able to work with fingersWORKING CONDITIONS:
• Moderate Noise
• Restaurant environment
Requirements
QUALIFICATIONS:
• Bachelor’s degree in hospitality or a related field or
• Associate degree and Two (2) years of restaurant experience.
• Ten (10) years of supervisory experience in the restaurant industry.
• Bi-lingual and knowledge of Japanese Cuisine, preferred but not needed
• Strong analytical and problem-solving skills.
• Attention to detail is a must.
OTHER QUALIFICATIONS:
• Able to effectively communicate verbally in English with superiors, colleagues, Guests, and individuals inside and outside the Company.
• Able to work effectively and relate well with others Including superiors, colleagues, and individuals inside and outside the Company. The employee exhibits professional manners in dealing with others and works, to maintain positive working relationships.
• Able to do basic arithmetic which includes subtraction, addition, division, multiplication and counting of items. The employee must also be able to analyze and solve simple problems
• Able to read and analyze written information
• General understanding of employment laws
• Possession of knowledge and ability to use Microsoft Office software, Word and Excel
• SERV Safe Certificate
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