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Marriott Vacations Worldwide

Job Type:
Full-time
Location Type: On-site

 

Hourly Rate: $14.00

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Specialist Closing, a typical day will include:

  • Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
  • Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
  • Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
  • Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
  • Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
  • Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Closing Specialist:

  • Available to work a flexible schedule to include weekends and holidays.
  • Proficiency in English and Japanese language skills
  • Notary License Required: associate must have notary license active and in good standing by the end of nine (9) month introductory period, from date of hire.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Minimum USD hourly rate: 14.00
Maximum USD hourly rate: 14.00
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