Permits Specialist – SNOWFOX

Job Type: Location Type: On-site

 

Who are we:

We are part of the Wonderfield Group which includes the YO! Taiko, Bento, AFC Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, and 60 restaurants, our grab-and-go sushi is available in over 3,700 locations and we have 50 major retail partners. Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc. brands are:

SNOWFOX – the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska.

SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. – Refreshingly, Crips and Flavorful!

Our Purpose:

We Believe in Better Food for Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions, and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities, and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it

We are accountable and make no excuses – We always look to improve. We take the initiative and are courageous and confident.

Care about it

We do the right thing, avoiding unnecessary shortcuts- We act with integrity and respect our communities, people, and our planet.

Make it Exceptional

We build relationships and make people smile- We say thank you – We’re positive and kind

Win Together

We’re open-minded and inclusive. We communicate clearly. We take time to look out for others and celebrate the good stuff.

Overview of the role

As a Permits Specialist, you will perform complex (journey-level) licensing and permitting work. Work involves receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes; communicating with external and internal customers; and approving licenses and permits. May guide others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

At JFE, you’ll join a dedicated team passionate about franchises and customer success. You’ll have room to grow-consider it a leveling up in your career journey!

Key Accountabilities

• Receives and reviews license and permit applications, revisions, and renewals.
• Inputs license and permit applications, payments, and required technical data for licenses and permits into appropriate computer applications, databases, and systems.
• Issues licenses and permits, collects license and permit fees and reimburses fees to denied applicants.
• Maintains records associated with license and permit applications, fee payments, and violations, and completes necessary forms to approve or deny license and permit applications.
• Maintains program data related to licensed or permitted activities.
• Provides administrative and technical assistance related to license and permit requirements; answers questions and explains licensing and permit codes; and supplies information regarding license and permit processing, policies, and procedures.
• Provides interpretations of licensing and permitting requirements and other information applicable.
• Monitors license and permit applications, contract registrations, zoning, other permits, and requests for appropriate routing or processing needed to approve licenses and permits; and follows up with applicants and supervisors as needed.
• Prepares notices, correspondence, memos, and reports related to license and permit activities and compliance.
• May develop technical and administrative procedures for the review of license and permit applications.
• May evaluate and track applications and responses to notices of deficiency.
• May guide others.
• Performs related work as assigned.

What you’ll need

• Bachelor’s degree (or equivalent) in relevant field
• 3+ years of experience as a permit specialist
• Experience in customer service, clerical, administrative, or technical support work.
• Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes, and statutes.
• Skill in the use of standard office equipment, computers, and computer software.
• Ability to respond to public inquiries in a timely manner; to implement administrative and technical procedures; to interpret applicable laws, rules, regulations, policies, and procedures; to communicate effectively; and to provide guidance to others.

What’s in it for you?

• We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• 401 (K) Profit Sharing Plan
• Hybrid work environment
• Paid Time Off (PTO) & 13 Paid Holidays
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising, Inc. is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.