Library Public Services Supervisor

Job Type: Location Type: Not Specified

 

Salary: $6,036.55 – $8,089.59 Monthly
Location : Beaverton City Library-Main, OR
Job Type: Full time
Job Number: FY24/25-01090
Department: Library
Division: Library Public Services and Programming
Opening Date: 06/04/2025
Closing Date: 6/30/2025 11:59 PM Pacific

The Position
The Beaverton City Library seeks an experienced Public Service Supervisor who is passionate about serving the community and supporting a talented team of staff. This position oversees reference services and programming for all ages, manages the library’s makerspace, and supervises a team of nine. The Public Services supervisor also leads library-wide initiatives and committees as a member of the library leadership team.

THE TEAM
The Beaverton City Library’s Public Services team includes Access Services, Reference Services, Programming, and the Branch Library, all under one umbrella. The team provides and iterates exceptional service to patrons–from getting a library card to finding their next great read, exploring the makerspace, or connecting with new friends in a program. We strive to keep our community at the center of decisions and the work we do. In this role your focus will be makerspace, reference services, and programming, but you’ll also work collaboratively across the library to support the library’s vision of being the foundation for an engaged and thriving community.

UPCOMING PROJECTS
Key projects for the first 6-12 months in this position include:

• Participating in a library-wide consultant-led strategic planning process.
• Developing and delivering training for staff.
• Identifying and implementing improvements to the event planning process.
• Working with community partners to deliver engaging events.

This is a full-time, exempt, Management 2 (M2) position. There is one vacancy. The regular work schedule will be Sunday-Thursday with a weekly evening shift on Tuesday until 7:15pm. Interviews will take place in July through early August.
Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to fill out your work history, respond to several supplemental questions, and attach a cover letter. Applications submitted without a cover letter will not be considered complete.

Responsibilities

• Supervise daily public service operations at the Main Library, including service desks, public technology, makerspace, and event programming.
• Build staff schedules for 7-day coverage and provide guidance, support, and direction to scheduler.
• Support staff through difficult patron interactions, focusing on safety, an empathetic approach, and de-escalation.
• Hire and supervise staff, assigning and reviewing work.
• Provide regular feedback and coaching to employees. Respond to employee grievances and oversee disciplinary processes.
• Participate actively as a member of the library leadership team.
• Plan, execute, and monitor projects. Use statistics, reports, and other measurement tools to ensure objectives are met.
• Prepare and monitor the Public Services budget. Authorize purchases and payments for supplies, equipment, and contracted services.
• Train staff in alignment with the library’s service philosophy and to meet required technical competencies.
• Stay up to date on current and emerging technology tools and trends. Train and guide library users and staff on technology tools and services.
• Promote public awareness of library services and programs. Develop and maintain community partnerships.
• Support the library’s volunteers and volunteer engagement program.
• Promote city and library values, including diversity, equity, inclusion, and belonging. Support a culture of accountability within the organization and actively promote the value of respect in a multicultural society.
• Additional duties are outlined in the class specification.

Qualifications
Minimum qualifications:

• Master’s Degree in Library Science from an American Library Association-accredited program, and
• Three years of experience in a supervisory or lead role, including
• One year of leadership experience in a library; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Licensing and special requirements

• Valid driver’s license and the ability to meet the city’s driving standards.
• Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

The City of Beaverton is committed to supporting a culture of accountability, equity, and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult, and essential work needed to address institutional racism and historical inequities in all forms.
Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and People of Color, persons with disabilities, generational groups, people who speak many languages and are of diverse national origins.
Studies have shown that many candidates, especially women, are less likely to apply for a job if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Compensation
Wage range: $6,036.55 – $8,089.59 monthly

Starting rate will be determined depending on relevant work experience provided in the employment application. New hires who meet the minimum requirements will start at step one. Higher steps within the posted range may be offered to those who have additional years of experience that is directly related to the position.
Total compensation package and benefits

In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.
The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life .
Additional benefits include excellent , PTO cash out options, wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, an Employee Assistance Program (EAP) and bilingual pay premiums.
City of Beaverton Compensation Break DownGross cash compensationStarting stepStep 1Step 4Step 7Yearly salary$72,438.60$83,871.00$97,075.08
Estimated benefits paid by the city – Non-cash compensationPublic Employees Retirement System fully-paid contributions for employee $3,803.03$4,403.23$5,096.44Medical & Dental – Max city contributions for employee +1 (dollar value)$29,922.12$29,922.12$29,922.12Health Reimbursement Account (HRA) VEBA; 3% contribution$2,173.16$2,516.13$2,912.25No-cost TriMet public transportation pass (dollar value)$1,200.00$1,200.00$1,200.00Total estimated non-cash compensation/benefits$37,098.30$38,041.48$39,130.81
Total salary and estimated non-cash compensation value$109,536.90$121,912.48$136,205.89
Annual amounts in the table are shown for comparison purposes only and may vary slightly from actual salaries due to rounding calculations in the payroll system.
The City of Beaverton provides a generous benefit package, including excellent medical, dental, vision, and life insurance coverage; and employer-paid PERS retirement. Learn more about your options and employee-based benefits by clicking the link below.
01

A cover letter is required with your application. Applications submitted without a cover letter will not be considered. Do you understand this requirement?

• Yes
• No

02

Do you have a master’s degree in library or information science from an American Library Association-accredited institution?

• Yes
• No

03

Do you have a valid driver’s license and the ability to meet city driving standards?

• Yes
• No

04

What best describes your experience in a supervisory or lead role?

• Less than 3 years
• 3-5 years
• 5-9 years
• More than 9 years
• None of the above

05

How many years of experience do you have working in a public library?

• Less than 1 year
• 1-5 years
• 5-10 years
• 10 or more years
• None of the above

06

Do you possess full professional proficiency to read, write and speak one or more of the city’s priority languages (Spanish, Chinese, Vietnamese, Korean, Arabic, Japanese, Russian)?

• Yes
• No

07

If you answered yes to the question about languages, which of the City of Beaverton’s priority languages do you speak, read, and write fluently?

• Spanish
• Arabic
• Korean
• Vietnamese
• Chinese
• Russian
• Japanese
• None of these

08

The salary range for this position is $6,036 – $8,089 monthly. What salary would be willing to accept? Your answer is confidential and will not be used for application screening.
Required Question