International Student Recruitment and Engagement Specialist

Job Type: Location Type: On-site

 

Salary: $57,087.00 – $79,022.00 Annually
Location : Gresham Campus, OR
Job Type: Full-time
Job Number: 2024-00209
Division: Student Development
Department: Enrollment Services
Opening Date: 06/27/2025
Closing Date: Continuous

Job Summary and Responsibilities/Duties

This position is open until filledFor best consideration, please submit your application materials by July 6, 2025

The salary range listed above reflects the rates as of July 1, 2025

Job Summary

Supports the International Student Program (ISP) through recruitment, retention, and event coordination on campus and in the local community. Serves as the first point of contact, providing accurate, culturally sensitive information and guidance to prospective and current international students. Assists with the planning and execution of cultural programming and outreach to departments and student groups to foster students’ sense of belonging.

Essential Duties

1. Provides culturally responsive support to prospective and current international students, their families, and agents via telephone, email, and in-person interactions regarding international programs and services.
2. Serves as the first point of contact for ISP walk-ins and general inquiries, ensuring professional and welcoming experiences. Collaborates with the Student Services Hub to provide direct support for international students and contributes to the overall delivery of student services.
3. Assists students with admissions processes, immigration procedures, and navigating college services. Provides guidance on appropriate forms and documentation based on individual situations; reviews documentation prior to submission and acts a resource throughout the processes.
4. Supports students with initial stages of major and program exploration that aligns with their career and life goals and provides first-term course advising; ensures that plans are accurate with current catalog year’s curriculum, prerequisites, and program requirements. Provides support for registration.
5. Collaborates on international student recruitment and retention strategies, including processing applications and supporting new student onboarding.
6. Performs evaluation of placement test results, explains college placement test scores, describes prerequisites, and recommends retests as needed. Includes guidance around how to prepare for a retest and test-taking strategies.
7. Serves as advisor to the International Student Program Club; plans and implements student events and activities, including signature events like Global Breakfast.
8. Serves as a Designated School Official (DSO), assisting in the maintenance of the Student and Exchange Visitor Information System (SEVIS) and all federal regulations.
9. Participates in and represents the ISP and the college at on-campus and community recruitment and engagement events. Assists with programming for exchange students, including logistics such as room reservations, homestay applications, and coordination with college departments.

Additional Duties

1. Enter and maintain detailed applicant and student records within the Student Information System (CX).
2. May provide backup coverage for the Hub as needed.
3. Performs all other duties as assigned

Minimum and Desired Qualifications
Minimum Qualifications (Education, Experience, Computer Skills, etc.)

• Bachelor’s degree in education, social work, psychology, international studies or related field.
• Two (2) years of experience in student services, student affairs, adult education, or similar environment which provide direct services to students.
• Experience working with people with diverse backgrounds like those in the college’s community and of its students and employees; demonstrated commitment to promoting access and diversity.
• Intermediate-level skills in word processing, database, presentation and email applications, and beginning-level knowledge of spreadsheet applications, preferably within the Microsoft Office Suite.

At the College’s discretion experience may be substituted, year for year, for education

Preferred Qualifications

• Experience working with international students in a college/university setting with a preference for direct student club programming.
• Bilingual oral and written skills with fluency in English and Vietnamese, Japanese or other language that meets community needs
• Knowledge of policies and procedures related to admissions, registration, testing, and placement.
• Experience working in SEVIS.

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)
Knowledge, Skills and Abilities

Skills:

• Operating a computer and various supporting software packages.
• Excellent oral and written communication skills, including active listening skills

Ability to:

• Effectively work with individuals with diverse backgrounds
• Diffuse emotional or tense situations and offer viable solutions.
• Prioritize and manage multiple tasks

Knowledge of:

• Policies and procedures related to admissions, registration, testing, and placement

Working Conditions and Important Information
Working Conditions

This is an on-site position. Work is performed primarily in an office setting and the position interacts with a variety of individuals. Environment is often noisy and crowded with students and staff, and students may be emotional and exhibit stressful behavior at times. Heavy computer use and repetitive hand/wrist motion for keyboarding functions are typical. Position provides student support in-person, over the phone, through chat and virtual formats such as Zoom.

Occasional driving for off campus events may be needed.

Position funding is contingent on international enrollment and will be reviewed annually.

Salary:
Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement. Please include all relevant full and part-time experience in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Important Information:
MHCC only accepts applications through our online application system at http://agency.governmentjobs.com/mhcc/default.cfm. For technical assistance, please call 855-524-5627.

Please note: We do not request or read letters of recommendation. Also, it is not necessary to upload a large number of documents with your materials. We are looking for the required documents and perhaps one or two additional documents of your choosing (optional). Faculty applications require a current resume, cover letter and official transcripts (copies are fine for application purposes) and/or any required certificates or licenses.

Please note: this is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.

Position subject to budget consideration and approval.

Final candidates will be subject to a criminal background check as part of the employment process.

MHCC does not provide visa sponsorship. Once a job applicant has accepted an offer of employment, they must provide documentation that demonstrates they are eligible to work in the United States.

MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.

Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran’s Affairs indicating receipt of a non-service connected pension to your application. Disabled Veterans must also submit a copy of their Veteran’s disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.

If you are seeking this preference, appropriate documentation must be provided at the time of application. You may submit an electronic copy in the document upload area of the application in the section marked “veterans’ preference document,” or fax to 503-491-7257 or mail to Human Resources, Mt. Hood Community College, Gresham, OR 97030. If you do not have your documentation, you may request it through your Veterans’ Administration Office.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.

Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.
Mt. Hood Community College Classified Employee Benefit SummaryThe following is a brief description of the benefits offered by Mt. Hood Community, this is intended to be a summary only – any errors or omissions are unintentional. Please refer to benefit booklets, plan documents, college policy and regulations for more detailed information. Greater detail regarding fringe benefits is available in the Classified Association Bargaining Agreement.

COLLEGE PAID BENEFITSHealth Benefit OptionsMHCC is a member of the Oregon Educators Benefit Board (OEBB) which administers Medical, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD) and Employee Assistance Plan (EAP). New employee Fringe Benefits are effective the first day of the month following date of employment. Available medical, dental and vision plans and rates are available on the MHCC intranet, under Human Resources/Benefits.

MHCC will only pay the premium portion for medical, dental and vision coverage for your spouse/domestic partner and/or eligible dependents if they are not covered under another policy.

If you elect to have double coverage for a spouse/domestic partner or eligible dependent, you will be required to have the premium associated with the double coverage deducted out of your payroll check each month.

Important Retirement Information:
Make sure you are enrolled in the medical, dental and/or vision plans you want when you retire. Retirement is not considered a Qualified Status Change (QSC) so you cannot add or change plans at the time of retirement.

In order to ensure that a spouse/domestic partner and/or eligible dependent can be covered when you retire you will need to enroll them on MHCC’s policy at the open enrollment period prior to your retirement date even though they may be covered under another policy. The College will waive the double coverage premiums when an employee is adding a spouse/domestic partner and/or eligible dependents during open enrollment period prior to the employee’s anticipated retirement date for that plan year.

Other College Paid Insurances

• Life Insurance=Coverage = $50,000
• Accidental Death & Dismemberment (AD&D) Coverage = $50,00
• Long Term Disability (LTD)

Approved benefit claims begin after 90-day elimination period. Maximum benefit is 66 2/3 of monthly salary; benefit may be adjusted based on other income received by retirement benefits.

Public Employees Retirement Plan (PERS)
Consistent with PERS rules, the employee contributes 6% of their gross salary into an Individual Account Program (IAP) with PERS. The contribution is set up automatically. At the time of retirement, based on one of the following programs, a monthly pension benefit is calculated. Please refer the Public Employees Retirement System (PERS) website for detailed information on retirement benefits:

Public Employees Retirement System – Tier One/Tier Two
Hired by a PERS employer before August 28, 2003 and have an active account.

Oregon Public Service Retirement Plan – OPSRP
Hired on or after August 28, 2003 and do not have active account in the PERS Program.

Tuition Waiver PlanThe College will maintain the Tuition Waiver Plan for employees, their spouses, and their dependents through age 23 who qualify as dependents. Employees and their spouse/domestic partner will pay only course specific fees. Instructional fees for work-related classes taken by an employee at the request of the supervisor will be waived.

Employee Assistance Program (EAP)
MHCC’s Employee Assistance Program (EAP) is through Canopy which provides services to help people privately resolve problems that may interfere with work, family, and other important areas of life.

The EAP provides FREE (no charge for utilization) and confidential services to employees and their dependents, living at or away from home, and all household members, related or not. MHCC employees, spouses/domestic partner, dependents and their eligible household members have eight (8) free EAP services per new issue, including relationship, family, stress, anxiety, and other common challenges. Employees must get a referral from the EAP for each issue for services to be covered.

Use of MHCC Swimming PoolFull-time employees and dependents have free access to the MHCC swimming pool during open recreation sessions. Swimming classes through the American Red Cross Learn-to-Swim program are not free under the tuition waiver plan or the swim pass. Employees are responsible to pay for the classes.

VacationScheduling and Use of Vacation Leave
Vacation time may be taken only with the prior approval of the supervisor and cannot be granted before it is accrued unless it is to the mutual benefit of the College and the employee.

All employees must request vacations to the employee’s supervisor in writing not less than two (2) weeks in advance for approval to use more than two (2) days, and not less than one
(1) week in advance when requesting two (2) days or less. This advance notice requirement may be waived in the sole discretion of the employee’s supervisor.
R evised: 3/21/2025

A department may delineate specific periods during the year when, due to operational need, vacations may not be approved. Outside of those periods, if a vacation request is denied, the employee and supervisor will immediately discuss a reasonable alternative time for vacation. If the delay results in an employee’s accrual exceeding maximum limits as defined in the chart below, during the next three months, the employee will be paid forty (40) hours of vacation in their next regular pay distribution. The hours paid will be deducted from the accrued vacation time.

Vacation AccrualsVacation time will begin accruing from the first day of employment with the College. Classified employees will accrue vacation on a monthly basis. The vacation accrual rates are as follows for full-time employees who remain employed for twelve (12) months.

Employees working less than twelve (12) months or less than full-time will accrue vacation on a prorated basis, based on the percentage of full-time worked or the percentage of the year worked by the employee.

An employee’s total balance of accrued vacation may not exceed two (2) times their annual maximum accrual rate.

Separation from EmploymentIn case of an employee’s termination or resignation, accrued vacation pay will be included in the employee’s last check except if the employee has not completed their probationary period.

Sick LeaveAt the time of hire, employees will receive eighty (80) hours of sick leave. Thereafter, employees will accrue sick leave at the rate of one (1) day per full month worked. Sick leave will be available to employees as it is accrued. Those employees who are not employed on a twelve (12) month basis will accrue sick leave on a prorated basis of actual time worked. Employees who work less than full-time will accrue sick leave on a prorated basis, based on the percentage of full-time worked, excluding overtime hours worked.

Holidays
The term “holiday” means each of the following days:

Any other day observed by the College as a legal holiday. If a holiday falls on Saturday, Friday will be a paid holiday. If a holiday falls on Sunday, Monday will be a paid holiday.

Additional InformationDetailed information regarding all Classified Employee benefits are available in the Classified Bargaining Agreement.
01

Do you have a Bachelor’s degree in education, social work, psychology, international studies or related field?

• Yes
• No
• I believe I have a combination of education and experience to meet this requirement.

02

Do you have two (2) year of experience in student services, student affairs, adult education, or similar environment which provide direct services to students?

• Yes
• No

03

Do you have experience working with people with diverse backgrounds like those in the college’s community and of its students and employees; demonstrated commitment to promoting access and diversity?

• Yes
• No

04

Do you have intermediate-level skills in word processing, database, presentation and email applications, and beginning-level knowledge of spreadsheet applications, preferably within the Microsoft Office Suite?

• Yes
• No

05

Do you speak a language other than English? If so, specify the language(s) and ability level.
06

Tell us about a time you helped someone from a different cultural background feel welcomed or supported. What did you learn, and how would you apply that to working with international students in this role?
Required Question