Customer Service – Japanese Bilingual

International forwarder is looking for Japanese Bilingual Household Goods Coordinator.

Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.
• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
• Establish and maintain a professional working relationship with the moving team
• General business support function as assigned