Server/Host

Situated in Downtown’s 2nd Street District, Austin Proper Hotel and Residences offers an artful immersion in lifestyle and wellbeing. With an emphasis on collaboration, Austin Proper features both inspired interiors by acclaimed designer Kelly Wearstler and is guided by the culinary creativity of Austin tastemaker MML Hospitality. Essentials include 238 rooms and suites; 99 branded residences; four unique settings for dining and drink; a focus on wellness with a dedicated spa and fitness center; and a variety of atmospheric event spaces. And it wouldn’t be Proper without a 5th floor pool deck offering small-batch tequilas and sunset views.

A new, intimate tasting menu restaurant is set to open at Austin Proper Hotel later this year. This chef-driven project will focus on precision and storytelling through food, offering a highly personalized and immersive dining experience. The culinary team brings international acclaim, and a philosophy rooted in discipline, creativity, and innovation. The concept will be rooted in French and Japanese styles.

The Server/Host is a multifunctional hospitality professional responsible for managing the guest journey from greeting to farewell. This hybrid role covers responsibilities across hosting, table service, beverage support, guest interaction, front-of-house presentation, and is expected to maintain timing, attentiveness, and elegance throughout the service progression.

Key Responsibilities:
• Host and greet all arriving guests using name if known
• Present oshibori and welcome drinks promptly and gracefully
• Explain dining format and assist in guiding guest expectations
• Serve drinks and pairings as cued by kitchen or General Manager
• Clear and reset counter settings between courses and seatings
• Engage guests throughout service, assisting with dish explanations as needed
• Monitor guest comfort and adjust lighting or table setup as appropriate
• Coordinate guest pacing and support beverage timing
• Present checks in a discreet, timely manner
• Escort departing guests with omiyage and farewell
• Assist with front of house restocking and prep of menus, oshibori, and table settings
• Oversee tidiness and readiness of front-of-house and entry area
• Support omiyage setup and presentation logistics
• Manage guest requests or feedback in coordination with General Manager
• Maintain direct reporting line to the General Manager

Additional Functions:
• Record guest feedback and flag notes for VIP or dietary adjustments
• Assist in menu printing and guest pacing documentation
• Coordinate with beverage lead during service flow
• Participate in pre-service briefings and closing debriefs
• Assist FOH team members with overflow tasks when necessary

Requirements:
• Minimum 2 years experience in fine dining, omakase, or luxury hospitality service
• Strong guest interaction and multitasking ability
• Comfort serving beverages and describing dishes with composure
• Knowledge of Japanese service etiquette and dining formats
• Valid food handler and TABC certification (if applicable)

Preferred Qualifications:
• Experience in a dual-role server/host position
• Familiarity with sake, tea, or wine pairing service
• Experience handling boutique reservations or VIP guest tracking