Account Manager – Japanese Bilingual

• Job Details
• Job Title: Account Manager – Japanese Bilingual
• Client: Japanese IT company
• Working Location: Plano, Texas, United States
• Working style: Hybrid
• Employment Type: Full-time
• Salary: 80K to 100K per year (DOE)
• Benefit: Standard company benefits
• Visa Support: No
• Working Hours: 9-5PM
• Language: Japanese & English (Bilingual)
• Key Responsibilities:
• Manage and grow key client accounts, focusing on long-term customer relationships
• Lead business development activities for IT services with Japanese and non-Japanese clients
• Build proposals for major projects and align solutions based on customer needs
• Coordinate internal and external meetings with stakeholders
• Maintain strong relationships with key client personnel and executive leadership
• Understand customer requirements and proactively propose services and solutions
• Act as the primary communication bridge between customers and internal teams
• Resolve customer issues and complaints to maintain trust and satisfaction
• Prepare regular progress reports and forecasts for internal and external stakeholders
• Own the end-to-end sales cycle from relationship building through delivery
• Manage vendors and partners for joint service delivery
• Support technical team expansion initiatives at client locations
• Expand existing accounts through active engagement and account farming activities
• The right candidate will possess:
• Strong client-facing and relationship-building skills
• Ability to manage multiple projects simultaneously
• A proactive, self-starter mindset with strong ownership
• Creative problem-solving and analytical thinking abilities
• Strong collaboration skills in remote team environments
• High level of accountability and professionalism
• Required Qualifications & Skills:
• Bachelor’s degree in Business Administration or a related field
• Bilingual in Japanese and English with strong English communication skills
• 3+ years of experience in IT account management and business development
• Experience working directly with clients and executive stakeholders
• Ability to prioritize and complete multiple tasks with minimal supervision
• Comfortable working independently while contributing to a collaborative team
• Experience using collaboration tools such as chat, email, and video conferencing