Busser – Food Runner / Hourly + Tips

Job Type: Location Type: On-site

 

Description

About Buccan & Imoto

Buccan and Imoto, two celebrated concepts from acclaimed Chef Clay Conley, are coming to Coral Gables, bringing with them the culinary excellence and vibrant energy that have made them staples in Palm Beach. Buccan offers its signature bold, globally inspired American cuisine in a lively, upscale atmosphere centered around a dynamic open kitchen and a refined small-plates menu designed for sharing. Just steps away, Imoto-meaning “little sister” in Japanese-presents an intimate, elevated take on Pan-Asian cuisine, including sushi, sashimi, and wok-fired dishes in a sleek, moody setting. Together, these two concepts redefine dining in Coral Gables, blending sophistication, creativity, and a passion for exceptional hospitality.

Position Overview

The Busser / Food Runner is responsible for supporting the seamless flow of service on the dining room floor and at the kitchen pass. This role bridges Front-of-House and Back-of-House operations by ensuring timely delivery of food, maintaining guest-facing cleanliness standards, and reinforcing a polished, fast-paced environment. Bussers / Runners are essential to our guest experience, anticipating needs, supporting service staff, and upholding Buccan’s reputation for detail and warmth.

Key Responsibilities

Guest Experience & Service

• Provide fast, friendly, and professional support to the server team and guests.
• Greet guests with genuine warmth and maintain a polished presence throughout service.
• Deliver food accurately and efficiently while clearly communicating dish components and answering basic guest questions.
• Maintain an understanding of the full menu, floor plan, and table numbers.
• Reset tables swiftly and thoroughly between turns.

Operational Support

• Follow expo and chef instructions precisely to ensure smooth pacing and accurate delivery.
• Maintain runner and service stations, including restocking sauce cups, plates, silverware, napkins, and trays.
• Monitor cleanliness of the dining room, kitchen pass, and service areas throughout the shift.
• Assist with the setup and breakdown of the restaurant, adhering to cleaning checklists and side work assignments.
• Communicate any guest feedback, problems, or special needs promptly to management or servers.
• Handle company property and tools with care and attention.

Team Contribution

• Work closely with servers, bartenders, and kitchen staff to ensure a smooth, high-volume service.
• Remain proactive, stepping in where needed and always acting in the best interest of the guest.
• Complete all assigned opening, closing, and side work duties with consistency.
• Attend all pre-service meetings and training sessions as required.

Requirements

• Minimum 2 years’ experience in a high-volume or fine-dining environment preferred.
• Must be punctual, professional, and guest-focused.
• Must be able to communicate clearly and courteously in English.
• Able to lift up to 50 lbs., carry trays, and stand for extended periods.
• Able to reach, bend, and climb stairs when needed.
• Able to work effectively as part of a team in a fast-paced and often loud environment.
• Must adhere to grooming standards and wear the correct uniform at all times.