Account Manager Level I- (Chicago)

Job Type: Location Type: On-site

 

Account Manager – Level I (Chicago)

October 1st, 2025
Are you the component we need?!?

Open-minded, team player, passionate and hard-working?

Find out by searching our job openings and learning why it’s great to work with us.
TOP TEN Great Things about the Company

1. Innovative / Best in Class Product Line
2. Management Philosophy: Our management philosophy focuses on “employee well-being,” “betterment of local communities” and “responsibility to provide returns to shareholders.”
3. Large company transactions with a small company feel
4. Emphasis on employee growth and promoting from within
5. Fast paced, constantly changing, never boring work environment
6. Diverse workforce and office culture
7. Open door policy with managers and opportunities to be HEARD
8. Top down commitment to wellness and employee health – multiple industry recognitions
9. Great employee benefit package including health, dental, vision, life, flexible spending, 401k with match, bonus plan and MORE…
10. THE PEOPLE!!

ABOUT THE COMPANY:

The Company produces surface-mount and leaded passive electronic components as well as functional modules that incorporate active components. Product lines include capacitors, inductors, ferrite beads, EMI filters, ferrite cores, resonators and LC filters, functional modules, Energy Devices (Super Capacitors), and SAW/FBAR filters and modules. The Company manages all sales, distribution, and related operations for North and South America, with headquarters in California, sales offices throughout the U.S., and warehouses in California and Texas.
GENERAL SUMMARY:

This role is responsible for leading sales efforts and managing strategic accounts within an assigned region. Key duties include overseeing direct and distributor sales, supporting design-in and reference design initiatives, and driving business development for both new and existing customers. The primary goal is to grow sales and profitability while ensuring exceptional customer satisfaction.

As the main point of contact, this person will handle customer inquiries, resolve issues, and manage all communications and visits to meet account objectives.
ESSENTIAL JOB FUNCTIONS:
Develop and Execute Sales Strategies

• Identify and pursue sales opportunities including quoting, demand creation, and timely follow-ups.
• Develop and implement strategic sales plans aligned with market conditions and company objectives.
• Meet assigned sales targets, goals, and KPIs.
• Monitor sales metrics (e.g., order bookings, billings) and implement recovery actions as needed.

Manage Customer Relationships and Sales Activities

• Regularly visit and communicate with customers to understand needs, provide technical solutions, and promote company products.
• Serve as the primary customer contact for technical presentations, project coordination, product specifications, and securing design wins.
• Build and maintain long-term, solution-oriented customer relationships.

Collaborate Cross-Functionally

• Work closely with engineering, technical support, manufacturing, distributors, sales representatives, and the supply chain team to meet customer needs.
• Ensure timely, clear communication and follow-up on all technical requests and action items.

Monitor Market and Competitive Landscape

• Provide management with timely insights on market trends, competitive positioning, and new opportunities.
• Attend sales meetings and contribute to strategic discussions by reporting on sales activities and market feedback.

Manage Reporting, Forecasting, and Quoting

• Prepare accurate sales forecasts, monthly reports, and customer contact reports.
• Input Sales Expansion Themes and reference activities into internal systems.
• Issue quotes per company pricing policies, ensuring compliance with all procedures.

Support Global Sales Coordination

• Collaborate with global counterparts to grow international business through regular communication and shared account activity.
• Submit detailed contact reports within 48 hours of customer engagements.
• Take on special projects or responsibilities as directed by management.

Drive Product Promotion and Increase Product and Industry Knowledge

• Deliver sales and technical presentations to customers, distributors, and sales representatives.
• Participate in promotional activities to drive awareness and adoption of company products.
• Attend training sessions to enhance product and industry knowledge.
• Promote new product introductions, reference designs, and design-in activities in coordination with marketing and engineering teams.

GENERAL REQUIREMENTS:

This position should meet the following general requirements. Please refer to the separate attachment (Sales Job Description Attachment – General Requirements for All Levels) for details.

Level 1 – Basic Requirements – All Sales
KNOWLEDGE, SKILLS AND ABILITIES:

1. Strong verbal and written communication skills with customers, colleagues, and business partners.
2. Interest or experience in sales techniques, international business, and project management.
3. Excellent attention to detail with the ability to manage multiple activities simultaneously.
4. Knowledge and/or interest in electronic engineering in relation to OEM products.
5. Fluency in Japanese (speak/read/write) is preferred but not required.

EDUCATION AND EXPERIENCE:

1. Bachelor’s degree preferred, with 2-3 years of relevant sales experience.
2. Proficiency in MS Word, Excel, PowerPoint, and Outlook required.
3. Valid state-issued driver’s license and reliable vehicle to visit customers.

PHYSICAL REQUIREMENTS:

• Seeing: Must be able to read reports and use a computer.
• Hearing: Must be able to hear well enough to communicate with co-workers.
• Standing / Walking / Mobility: Must be able to stand to open files, operate office machines, and attend meetings.
• Climbing / Stooping / Kneeling: 0-24%
• Lifting / Pulling / Pushing: 0-24%
• Fingering / Grasping / Feeling: Must be able to write, type, and use computer systems.
• Travel Required: Yes

MENTAL DIMENSIONS:

Must have the ability to read and interpret complex, detailed documents.
PHYSICAL DIMENSIONS:

Medium Work: Exerting up to 5 pounds of force occasionally.