Administrative Coordinator
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Industry: Administrative/Customer Service
Company: Keyence Corporation
Administrative Assistant duties and responsibilities include providing administrative support to the repair engineers to ensure efficient operation of the office. Support managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Responsibilities and Duties:
- Answer and direct phone calls
- Manage an email queue system and respond in a timely manner.
- Create repair authorization numbers, process Purchase Orders, assisting sales force in daily tasks, and processing requests to our parent company.
- Clean up technical inspection reports that may not be written using proper English due to things being mistranslated from Japanese to English
- Use graphical user interface to generate repair quotes for customers.
- Ability to track stock transfers and order shipments.
- Follow up with customers/sales on shipments and P.O’s.
- Assist in the preparation of regularly scheduled reports.
- Handle sensitive information in a confidential manner.
- Take accurate meeting notes and action items as needed.
- Develop and update administrative systems to make them more efficient.
- Resolve administrative problems and escalate as needed.
Requirements:
- Previous admin or assistant experience
- Knowledge of office management systems and procedures
- Excellent time management skills, ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office; Pivot tables and charts preferred
- Associates degree, any major concentration
Why work for KEYENCE?
- Competitive compensation & benefits
- PAID training & development program
- Recognized by Forbes World’s Top 100 as “Most Innovative” company 8 years in a row
- Promote from Within Culture
- Medical, Dental, Vision & other voluntary benefits
- Total Compensation (including incentives): $59,636
KEYENCE is an at-will, Equal Opportunity Employer.
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