Bilingual Community Engagement Specialist (Field Representative)/Election Representative(Extra Help)

Location Type: On-site

 

Salary : $46,758.40 – $63,044.80 Annually
Location : Santa Ana, CA
Job Type: Extra-Help
Job Number: 51917
Department: Registrar of Voters
Opening Date: 01/16/2026
Closing Date: 1/26/2026 11:59 PM Pacific

CAREER DESCRIPTION
Bilingual Community Engagement Specialist (Field Representative)/Election Representative (Extra Help)(Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese)

Orange County Registrar of Voters (ROV) will begin accepting applications for the Community Engagement Specialist (Field Representative /Election Representative (Extra Help) position on Friday, January 16, 2026, this recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the Agency are met. Qualified applicants are encouraged to apply immediately. The first review of applications will be done on or about Tuesday, January 20, 2026. Please Note: Only online applications will be accepted. Applications will be screened in relation to the criteria described.
These are Extra Help temporary/seasonal positions (these are NOT permanent positions). These positions will often require overtime, both in the evenings and on weekends.
REGISTRAR OF VOTERS

The Registrar of Voters, a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The department receives funding from the County’s General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters’ staff includes 54 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County’s population. The department is responsible for all components of election management.
The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service.
Click for more information about the Registrar of Voters.
ABOUT THE POSITION

The Community Engagement Specialist (Field Representative), Election Representative/ Extra Help positions will fulfill staffing needs in our Community Outreach Department. As an Extra Help in this team, the job duties will include:

• Organize several community programs/events with multiple deadlines, maximizing available time and making efficient use of office resources.
• Street Team Engagement – conduct outreach by walking at various locations throughout the county to promote the Registrar of Voters Office, register voters, disseminate information regarding elections and create and maintain partnerships with local events and businesses.
• Anticipated to be in the field approximately 70% of the time.
• Attendance at community events during evening and weekend hours required.
• Schedule, implement and periodically suggest community events and voter engagement outreach ideas.
• Attend community events and act as support staff at speaking engagements to promote the Orange County Registrar of Voters (ROV) which will include both evening and weekend hours.
• Perform various office duties such as, uploading photos, tracking event statistics, organizing materials, and coordinating event logistics.
• Communicate with event organizers and coordinate with ROV staff to maintain promotional materials and technical equipment to successfully staff events.
• Foster an environment where culturally diverse people can work together cooperatively and effectively to meet organization goals.
• Establish and maintain effective working relationships across cultural differences with employees, businesses, community organizations and the general public.
• Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese are highly desirable but not required
• Other duties as assigned.

DESIRABLE QUALIFICATIONS
In addition to the following, the candidate must be effective in managing a wide array of tasks, maintaining a team calendar and be flexible to meet the Registrar of Voters’ community outreach goals. The candidate should be able to understand, interpret and apply procedures, policy and regulations and be willing to work overtime with little to no prior notice.

Customer Service

• Interacting in a professional and courteous manner
• Ability to answer inquiries from the public with diplomacy, professionalism, and enthusiasm
• Anticipating and meeting customer needs in all situations
• Establishing productive and professional relationships with internal and external customers

Communication Skills

• Comfortable in a public-facing role and approaching members of the public in various settings
• Valuing and participating in a free flow of information with others for the sake of a common goal
• Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure
• Demonstrating the ability to convey information clearly and articulately in an official formal situation
• Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment
• Bilingual skills are highly desirable

Technical Knowledge | Office Experience

• Utilizing Windows, Microsoft Word, Excel, Outlook, Access, Google Calendar, and PowerPoint.
• Maintaining and managing pertinent information by creating documents, spreadsheets, and other related documents
• Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment
• Experience with transporting and assembling of materials and equipment (tables, chairs, etc.)

Interpersonal Skills

• Working well in a team environment
• Consistently demonstrating a positive attitude
• Exhibiting a strong work ethic
• Working independently

MINIMUM QUALIFICATIONS
Click to view minimum qualifications
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS

Physical Conditions: Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler, telephone and photocopy machine.

Mental Conditions: Possess the ability to independently reason logically to reach conclusions and decisions; possess the ability to remain calm and appropriately focused on different interpersonal situations.

Environmental Conditions: Ability to work in an office environment and work with changing priorities, deadlines, and multiple assignments concurrently.
SPECIAL REQUIREMENTS

All candidates considered for this position will be required to successfully pass a background check consisting of employment history, professional references, criminal check, and pre-employment physical. Possession of a valid California drivers’ license, Class C, and a clean driving record while employed in this classification might be required by the date of appointment. A driving records check consisting of a Department of Motor Vehicles (DMV) check will be conducted to verify the clean driving record.
RECRUITMENT PROCESS

The Registrar of Voters Administrative Services Department will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Application Screening | (Refer/Non-Refer)

The Registrar of Voters Administrative Services Department will screen applications and responses to supplemental questions for the minimum and desirable qualifications, to identify the most qualified candidates for the position based on the skills required to meet the needs of the Agency. After the initial screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in this competition.

Online Self-Administered Examination | (Weighted 100%)
Applicants who meet both the minimum and desirable qualifications will be invited to participate in an on-line, self-administered assessment. Please note that part of this exam will be timed. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process.

Based on the Department’s needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once all assessments have been completed, the Registrar of Voters Administrative Services Department will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future extra help vacancies.
ADDITIONAL INFORMATION
Only online applications will be accepted. Please include your email address on your application. Email notification is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com website. Please check your email folders, including spam/junk folders and or accept emails ending in “governmentjobs.com” and “ocgov.com”. If your email address should change, please update your profile at
How to Apply:

• Apply online by clicking the “Apply” link located at the top of this announcement
• Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific knowledge and abilities listed
• For specific information regarding the recruitment, please contact us at or via telephone by calling (714) 567-6522.

EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at .
FREQUENTLY ASKED QUESTIONS: Click for additional Frequently Asked Questions.

EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County’s standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays–we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01

Please select the one statement that best describes your experience working in the field as a Field Representative.

• I have 3+ years of field work experience
• I have more than one but less than 3 years of field work experience
• I have less than 1 year of field work experience
• I have no field work experience

02

Based on your response to the question above, please provide the name of the employer(s) and/or organization(s) where you obtained field work experience and give examples of the duties performed.
03

Please select the one statement that best describes your general office experience.

• I have one year or more of general office work experience
• I have less than one year of general office work experience, and I have completed the required education or training to substitute for one year of general office experience
• I have less than one year of general office experience
• No experience

04

Based on your response to the question above, please provide the name of the employer(s) where you obtained this experience and give examples of the duties performed. If you are using education to substitute for work experience, please provide the name of the school and list of classes completed to support this substitution.
05

Please select the one statement that best describes your event coordination or community event planning/participation experience.

• I have one year or more of event coordination or community event planning/participation experience
• I have less than one year of event coordination or community event planning/participation experience, but I have education and or training in event coordination or community event planning/participation
• I have less than one year of event coordination or community event planning/participation experience
• No experience

06

Based on your response to the question above, please provide the name of the employer(s) or organizations where you obtained the experience and provide examples of the duties performed. If you are using education or training as a for work experience, please provide the name of the school and list the classes completed to support this substitution.
07

Please select the one statement that best describes your public speaking experience.

• I have one year or more of public speaking experience
• I have less than one year of public speaking experience, but I have education and/or training in public speaking
• I have less than one year of public speaking experience
• No experience

08

Based on your response to the question above, please provide the name of the employer(s) or organizations where you obtained your experience and provide examples of the duties performed. If you are using education or training to substitute for work experience, please provide the name of the school(s) and a list of the classes completed to support this substitution.
09

Please select your level of customer service experience. Customer service would include professional experience, interacting with both internal and external customers

• Less than 1 year of experience
• Between 1 and 3 years of experience
• More than 3 years’ experience
• No experience

10

Based on your response to the question above, please provide the name of the employer(s) where you obtained this experience and provide examples of the duties performed.
11

In addition to English, do you possess bilingual skills in any of the languages listed below (check all that apply). Please note, you will need to pass a bilingual exam to be considered for bilingual positions:

• Chinese
• Farsi
• Hmong
• Indonesian
• Japanese
• Khmer
• Korean
• Nepali
• Punjabi
• Spanish
• Tagalog
• Vietnamese
• Other
• None

12

If answered yest to question #7, please list the language(s) and level of fluency (Speak, Read and/or Write): (Please indicate N/A if not applicable)
13

Select your level of expertise for Microsoft Word or other word processing computer programs (select only one).

• No experience, but I have successfully completed classes
• Beginner (create, save, and print a document, delete, and insert text, use spell check)
• Intermediate (all the above plus, headers and footers, inserting graphics & WordArt, tables, and columns)
• Expert (all the above plus mail merge, creating templates & forms)
• None of the above

14

Select your level of expertise for Microsoft Excel or other spreadsheet programs (select only one).

• No experience, but I have successfully completed classes
• Beginner (open, edit, save, and print a spreadsheet)
• Intermediate (all the above plus create a new spreadsheet, us formulas, format cells, headers, and footers)
• Expert (all the above plus create & use a database, make charts)
• None of the above

15

Select your level of expertise for Microsoft Outlook or other e-mail/calendar programs (select only one).

• No experience, but I have successfully completed classes
• Beginner (create, open send & print emails)
• Intermediate (all the above plus make, edit & print appointments; create, edit, and print contacts; create and edit tasks)
• Expert (all the above plus, assign tasks to others, plan a meeting, send emails on behalf of a supervisor)
• None of the above

Required Question