Bilingual/Non-Bilingual Administrative Specialist II – Health and Human Services

Industry: Health and Human Services

Company: Washington County, OR

Salary: $25.02 – $30.42 Hourly

Location : Hillsboro, OR

Job Type: ALL POSITION TYPE

Job Number: 24/25-002-HHS-2

Department: Health and Human Services

Opening Date: 12/14/2024

Closing Date: 1/5/2025 11:59 PM Pacific

FLSA: Non-Exempt

THE POSITION

Washington County Department of Health and Human Services (HHS) is seeking passionate and engaged individuals who represent the rich diversity we have in our community for career opportunities as an Administrative Specialist II (AS II).

Anyone (including current county employees) interested in HHS Administrative Specialist II positions must submit an application to this posting to be considered for future openings that become available within the next six months.

About HHS:
As a Department, HHS cares for people, animals and the environment and envisions Washington County as a healthy, equitable and supportive community. We promote health and well-being by influencing policies, systems and environments; providing education, programs and services; and responding to the needs of vulnerable populations. Our work is led and influenced by our values of equity, accountability, transparency, respect, cultural responsiveness, and collaboration.

Divisions within Washington County Health and Human Services are listed below:

• Administrative Services: We are responsible for providing administrative, financial, and compliance support to the entire department.
• Animal Services: We are located at the Bonnie Hays Animal Shelter in Hillsboro, Oregon and offer resources and services that help our community live safely and happily with pets.
• Behavioral Health (Mental Health and Addictions): We provide civil commitment services, protective services, and care coordination.
• Developmental Disabilities: We provide services to support individuals experiencing intellectual and developmental disabilities (I/DD). These services include case management, protective services, eligibility, and foster care licensing/certification.
• Disability, Aging and Veteran Services (DAVS): We provide programs and services to maintain and enhance the quality of life to assure that basic needs are met for Washington County seniors, veterans, and people with disabilities.
• Public Health: We work in partnership with our community to improve and protect the public’s health and achieve through prevention, regulation, and education.
  • Disease Control & Prevention (DCAP)
  • Infection Prevention and Access to Care (IPAC)
  • Emergency Medical Services (EMS)
  • Emergency Preparedness
  • Environmental Health
  • Strategy Program
  • Maternal, Child & Family Program (MCF)
  • Medical Examiner’s Office (MEO)
  • Research, Analytics, Informatics and Data (RAID)
  • Vital Records (birth and death records)
  • Women, Infants and Children (WIC)
• Solid Waste & Recycling:We ensure all Washington County households and businesses have easy access to garbage and recycling collection services at a fair and reasonable cost.

To learn more about the various divisions in our department, please use this link: Health and Human Services.

* This recruitment is being conducted specifically for HHS and will be used to fill future full-time, part-time, variable hour, temporary, seasonal, and limited duration vacancies that may become available within the next six months. *

Part-time regular positions will be scheduled to work an average of 20 hours per week; will accrue sick and vacation time; and are eligible for holiday pay prorated based on the hours worked. These positions are not eligible for medical, dental, or vision benefits.

Variable hour positions are at-will and hours are limited to 20 hours per week. These positions will accrue sick time and are not eligible for vacation accrual, holiday pay, or medical, dental, or vision insurance benefits.

Temporary positions are at-will and hours are limited to 24 hours per week, up to 6 months of duration. These positions will accrue sick time and are not eligible for vacation accrual, holiday pay, or medical, dental, or vision insurance benefits.

Seasonal positions are at-will and may work up to 40 hours per week for no longer than 6 months of duration.These positions will accrue sick time and are not eligible for vacation accrual, holiday pay, or medical, dental, or vision insurance benefits.

Limited duration positions are at-will, limited to the duration of the grant or funding source, or the duration required to complete the project assigned to the position. Full-time limited durations are eligible for the same benefits as regular positions. Part-time limited duration positions are eligible for the same benefits as part-time regular positions.

Bilingual Positions: Designated bilingual positions require that the incumbent have knowledge of another language (primarily Spanish) besides English. It is required to possess precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing. If you possess these skills, you are encouraged to apply. Upon successfully passing the applicable proficiency assessment test in a selected language, positions that are eligible for the bilingual differential pay will offer an additional $75 per pay period. Pay periods are every two weeks.

Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.

Check Out Our Award-Winning Benefits & Wellness Program on the “Benefits” tab above!

ESSENTIAL JOB DUTIES

To review the complete classification and list of knowledge, skills, and abilities for this position, please use this link: Administrative Specialist II

General Duties:Our Administrative Specialist II (AS II) members are responsible for providing a variety of administrative, clerical, and project-related support using independent judgment in content and style and have considerable public contact in explaining policies and procedures. These positions provide support that requires the ability to learn the procedures and operating details of the applicable work unit. Incumbents prepare correspondences and other documents using Microsoft Office 365 software or equivalent, perform data entry in a wide variety of databases, and process documents using considerable responsible judgment.General Work Schedule & Location:The majority of full-time AS II positions have a schedule of Monday-Friday, 8:00 am-5:00 pm. Some positions will require to provide in-person services only, but others may be eligible for a hybrid work schedule. Additionally, based on business needs, some positions may be scheduled to work during weekends/holidays.

Depending on the position, the work location may vary between Public Services Building, Elam Young Parkway Office, and Service Center East at Murray.
MINIMUM QUALIFICATIONS

Education and Experience:

• A high school diploma or equivalent; AND Three (3) years of progressively responsible experience providing administrative or clerical support.
• Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement.

Additional Specialty Requirements:

• Some positions may require the ability to speak, read, write, and translate English into another language (primarily Spanish) or vice versa. Such positions will require the incumbent to take and pass proficiency assessment test.
• Some positions may be required to possess a valid driver’s license and have an acceptable driving record per Washington County policy. To review the Driver’s License and Record Policy for Washington County, please use this link:Driver’s License & Records Policy – Under “Vehicles” section.
• Some positions may be required to pass a criminal background check.

Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.
SUPPLEMENTAL INFORMATION

Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Our commitment to you:
Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

Selection Process:

1. Apply today! In lieu of a resume, you are required to complete and submit an online application. Your application will be used to screen for minimum qualifications (MQs) and determine the starting pay in accordance with the Oregon Equal Pay Law.
2. MQ Review: Human Resources will screen applications for MQs beginning the week after the posting closes.
3. Applications that pass the initial screening will be added to the “eligible list” for further assessments and interviews.
4. Human Resources will use the pool of eligible candidates for any HHS AS II opportunities. As opportunities become available, we will contactactive eligible candidates via email including details of the vacancy to ask if they would like to be considered. We call this “Surveying the List.”
5. Depending on the volume of interested candidates for any specific opening, further screening of the preferred qualifications may be applied.
6. Once the list of candidates is identified, they will be referred to the hiring manager to be invited for a panel interview. Generally, 6 – 8 applicants are referred for each vacancy based on their respective rank on the eligible list.
7. If selected, candidates must pass any condition(s) of employment, if any.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Status of Your Application:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you “opt out” or “unsubscribe” from email notifications from NEOGOV it will impact our ability to communicate with you about job postings.

Veterans’ PreferenceIf you are a Veteran and would like to be considered for a Veterans’ preference for this recruitment, please review the instructions using this link: Veterans’ Preference PointsAccommodation under the Americans with Disabilities ActReasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail:Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.Questions (?) Regarding This Recruitment
Yeji Seo, Talent Acquisition Partner
Yeji_Seo@washingtoncountyor.gov

Additional Resources:
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• Visit https://www.governmentjobs.com/home/applicationguide for a comprehensive, step-by-step guide on the application process.
• For technical support, contact Government Jobs’ Live Application Support at 855-524-5627.

* Washington County is a drug-free workplace *

This is a non-represented position and is not covered by a collective bargaining agreement.

Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.

Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:

• Paid Time Off – 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
• Wellness Program – Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
• Alternative Care Coverage
• Health Care and Dependent Care Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Life and Disability Insurance (both County-provided and voluntary)
• Oregon Public Employees Retirement System (PERS)
• 457b Deferred Compensation Plan
• Emergency Travel Assistance
• TriMet Hop Card at no cost to the employee
• Bike lockers and repair stations
• A charitable giving program
• Oregon College Savings Plan

To learn more about our Benefits and Wellness program and view our current benefits guide, plan summaries, and premium rates, click here

Already have medical, dental, and vision coverage? No problem! Full-time employees who choose to waive medical, dental, and vision coverage will receive a $125 monthly contribution into a tax-free Health Reimbursement Arrangement (HRA) VEBA account, which can be used to reimburse you for qualified out-of-pocket medical care costs, such as copays, deductibles, and prescription drugs. HRA accounts offer many benefits including significant tax savings, and no annual “use it or lose it” requirement. Proof of other creditable coverage is required.

01

The minimum qualifications for this position are:

• A high school diploma or equivalent; AND Three (3) years of progressively responsible experience providing administrative or clerical support.

Do you meet the minimum qualifications for this position?

Note: One (1) year of work experience is equivalent to 2080 hours (Ex: 40 hours/week x 52 weeks = 2080 hours).

• Yes
• No

02

This recruitment is for Administrative Specialist II openings in Health and Human Services. Please indicate divisions/programs you are interested in being considered for. (check all that apply)

• Animal Services
• Behavioral Health (Mental Health and Addictions)
• Developmental Disabilities
• Disability, Aging, and Veteran Services (DAVS)
• Public Health
• Solid Waste & Recycling

03

This recruitment is for any Administrative Specialist II position types for Health and Human Services.
Please select position types you are interested in being considered for. (Please select all that apply)

• Regular Full-time
• Regular Part-time
• Limited Duration Full-time (Generally 6 months – 2 years)
• Limited Duration Part-time (Generally 6 months – 2 years)
• Seasonal (Generally 2 – 6 months, up to 40 hours/week)
• Temporary (Generally no more than 6 months, up to 24 hours/week)
• Variable Hour (Generally on-call, up to 20 hours/week)

04

Bilingual Administrative Specialist II positions require the ability to speak, read, write, and translate English into another language and vice versa. You must pass a proficiency assessment to be considered.

If you are interested in bilingual positions, please select all languages that you are fluent in other than English.

• I’m not interested in bilingual positions
• Spanish
• Vietnamese
• Chinese
• Korean
• Arabic
• Russian
• Japanese
• Filipino/Tagalog
• Khmer/Cambodian
• Persian/Farsi
• Somali
• Other

05

Regarding above question, if you selected “Other”, please describe what other languages you are fluent in.

(If this does not apply to you, enter N/A)

06

Education: Please select the option that best describes your highest level of education completed.

• High School Diploma, GED, or Equivalent
• Associate’s Degree
• Bachelor’s Degree or higher
• None of the above

07

Education: Regarding above question, please indicate the focus of your degree here.

If this does not apply to you, enter N/A.

08

Do you possess a Microsoft Office Specialist (MOS) or other applicable certifications? (If you select “Yes”, attach a copy of certification to your application)

• Yes
• No

09

Please select your cumulative years of experience as it applies to providing administrative or clerical support.

• No experience
• Less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 years but less than 6 years of experience
• 6 years but less than 7 years of experience
• 7 or more years of experience

10

Do you have professional experience working in the public sector (city, county, state, or other municipality)?

• Yes
• No

11

Please select your cumulative years of experience in customer service in office settings.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

12

Select your years of experience with data entry and tracking.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

13

Select your years of work experience and training in human services/social services related field such as behavioral/mental health, disabilities, veteran services, aging services, education, child care, housing, and etc.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

14

Select your years of work experience in animal welfare field such as shelters, veterinary clinics, kennel/pet sitting facilities, etc.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

15

Select your years of work experience in community health related field such as health occupation, clinics, hospitals, public health, etc.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

16

Select your years of work experience in environmental health and waste/recycling related field.

• No experience
• Less than 1 year of experience
• 1 year but less than 2 years of experience
• 2 years but less than 3 years of experience
• 3 years but less than 4 years of experience
• 4 years but less than 5 years of experience
• 5 or more years of experience

17

Please select the level of proficiency you possess working with Microsoft Outlook or equivalent.

Please use the following definitions when responding to this question.

A beginner possesses fundamental knowledge of creating, sending, reading, and deleting electronic messages; organizing email by moving messages into custom folders that have been created; and managing calendars by changing calendar views, setting appointments and setting recurring appointments.

In addition to the above, an intermediate level can schedule meetings, including how to invite attendees, view free and busy times of potential attendees, track meeting responses and update meeting requests; how to setup a contact list, how to create a task list, and how to create notes; create and use rules for managing mail and notifying senders that you or a manager will be out of the office.

An advanced level user can customize an Outlook environment, calendar and mail messages to meet specific needs and track, share, assign and quickly locate various Outlook items; set message options such as delivery options and message formats; create and manage distribution lists for sending messages to groups; create folder permissions and roles; delegate access to others and access to another user’s folder and filter messages, organize messages and manage junk mail.

Select if you are a beginner, intermediate or advanced level user.

• No experience using Microsoft Outlook or equivalent
• Beginner
• Intermediate
• Advanced

18

Please select the level of proficiency you possess working with Microsoft Word or equivalent.

Please use the following definitions when responding to this question.

A beginner possesses fundamental knowledge of creating a document and entering text; editing, moving, and copying text; formatting techniques to make the text in a document look the way you want; checking spelling errors; using tabs and saving documents.

In addition to the above, an intermediate level can create Font and Paragraph formatting; use advanced editing techniques; create styles to store collections of formats; create and modify tables; format sections of a document to have different footers, columns, and watermarks; and merge documents to create form letters and labels.

An advanced level user can work with templates to speed use of standard documents; add graphics to a document; collaborate with others by adding comments, tracking changes, comparing two versions of a document, and reviewing tracked changes; create and customize a form; secure a document; manage long documents by creating a master document, adding an index, generating a table of contents, and adding a table of figures; and insert bookmarks, footnotes, captions, hyperlinks cross-references.

Select if you are a beginner, intermediate or advanced level user.

• No experience using Microsoft Word or equivalent
• Beginner
• Intermediate
• Advanced

19

Please select the level of proficiency you possess working with Microsoft Excel spreadsheets or equivalent.

Please use the following definitions when responding to this question.

A beginner possesses fundamental spreadsheet knowledge and can create and format spreadsheets, copy data, and create formulas and functions to calculate data.

In addition to the above, an intermediate level user can work with multiple worksheets, create and perform complex mathematical calculations on spreadsheet data, sort and filter lists, customize spreadsheets and create custom templates.

An advanced level user can use the VLookup function and problem solving tools, link and consolidate multiple workbooks, use Advanced Filter to find data and copy to another location, create pivot tables and automate repetitive tasks and procedures.

Select if you are a beginner, intermediate or advanced level user.

• No experience using Microsoft Excel or equivalent
• Beginner
• Intermediate
• Advanced

20

Driving Record Check

Driving a motorized vehicle may be an essential function for some of positions. For such positions, successful applicants must possess a valid driver’s license and an acceptable driving record.

Washington County will conduct a driving record check on applicants at the interview phase or prior to employment (timeline based on classification).

To assist in this process, please check ALL applicable statements for the last three (3) year period.

• I currently hold or have held a valid Oregon driver’s license.
• I currently hold or have held a valid out-of-state driver’s license.
• I currently have or have held a valid out-of-country driver’s license.
• I do not currently hold or have never held a valid driver’s license.

Required Question