Director of Operations – SNOWFRUIT

Job Type: Location Type: Remote: open to residents of specific US states

 

Who We Are:

We are part of the Wonderfield Group which includes the YO!, Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands – we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners.

Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc brands are:

• SNOWFOX – the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska
• SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. – Refreshingly, Crips and Flavorful!

We Believe in Better Food For Everyone, The Japanese Way…

We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.

Our Values:

Own it
• We are accountable and make no excuses.
• We always look to improve
• We take the initiative and are courageous and confident

Care about it
• We do the right thing, avoiding unnecessary shortcuts
• We act with integrity and respect our communities, people and our plant

Make it Exceptional
• We build relationships and make people smile
• We say thank you
• We’re positive and kind

Win Together
• We’re open minded an inclusive
• We communicate with clarity
• We take time to look out for others and to celebrate the good stuff

Overview of the role:

The Director of Operations reports directly to the VP of Operations and is responsible for making sure all aspects of the operational business are covered and ensure company goals are met. This role’s responsibilities include leading negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a SNOWFRUIT productivity and performance. The director of operations must develop long-term operational strategies, working closely with senior management to meet company objectives. A good Director of Operations needs to have excellent communication and organizational skills since they need to interact with staff across different departments.

Key Accountabilities:
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Clearly communicate business objectives to your Regional Directors, so that they remain well informed of business activity and of their required contribution to targets.
• Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate.
• Develop monthly business plans with your directors to ensure mutual objectives are achieved.
• Work closely with your HR, to identify potential HR/ People risks, and mitigate any concerns before they escalate.
• Track sales data and sales trends to find ways to drive and maximize the sales performance and profitability throughout the assigned region.
• Build relationships with our store brand leaders to ensure achievement of desired results.
• Collaborating with leadership to build an environment of collective responsibility and accountability.
• Together with the VP of Operations successfully open all new planned stores according to budgeted sales, and health & safety and operational standards.
• Ensure your region has 100% completion on Safety Culture Logs through daily tracking.
• Driving employees and leading performance reviews, to ensure an engaged and skilled workforce.
• Create innovative plans to continually improve regional support to our employees, franchisees, and Kroger.

Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend work may be required, however you will manage your own schedule according to business needs.

This position can be remote-based; however, frequent business travel to partner locations and territories is required.

What you’ll need:
• Previous Director Experience is preferred, but other areas of leadership will be considered. Minimum 5 years’ experience in the previous leadership position required.
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Strong working knowledge of industry regulations and legal guidelines.
• Experience in developing budgets and business plans.
• Highly organized with the ability to plan multiple ongoing regional projects.
• Working knowledge of data analysis and performance/operation metrics.
• Outstanding communication and people skills.
• Excellent written and verbal communication skills.
• Strong ethical leadership abilities.
• Excellent analytical, decision-making, and problem-solving skills.
• Able to bring an element of excitement to the role and pass this on to the teams managed.
• Valid driver’s license and clean driving record
• This role requires travel

What’s In It For You?

• We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us
• Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
• Pet Insurance
• 401 (K) Matching
• Paid Time Off (PTO)
• Paid Sick Days
• Fitness stipend
• Book allowance
• Tuition reimbursement and professional development assistance
• Training/Advancement Opportunities

JFE Franchising Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.