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Job Type:
Not Specified
Minimum USD Salary: 59,529
Maximum USD Salary: 71,757

Industry: Registrar of Voters

Company: County of Santa Clara, CA

Salary : $59,529.60 – $71,757.92 Annually

Location : San Jose Metropolitan Area, CA

Job Type: Extra Help

Job Number: 24-G9C-A

Department: Registrar of Voters

Opening Date: 04/30/2024

Bargaining Unit: 02

Description

Under supervision of permanent Registrar of Voters’ staff, to prepare, verify and review election materials, such as provisional ballots and petitions, support election functions, and perform related tasks as required.

This recruitment is to establish an Extra-Help eligible list for the Registrar of Voters.

For any questions regarding the position please contact the Registrar of Voters Administration at (408) 918-9169.

Typical Tasks

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

  • Assists with recruiting locations for voting locations, training classes, logistics centers, ballot drop-off sites, and other election related locations, including assisting with documentation to determine accessibility and legal compliance;
  • Researches, compiles, and distributes reports of election data and information as needed;
  • Assists with preparing, verifying, and processing GIS data and other records for voting districts and precincts;
  • Maintains office files and records for election workers and volunteers, including those of a confidential nature;
  • Recruits and trains Election Volunteers, screens volunteers against Megan’s Law database and pursuant to other requirements;
  • Advises Election Volunteers on resolutions to possible problems in accordance with procedures;
  • Proofreads translations, bilingual official ballots, sample ballot and voter information pamphlet text, department website information, publications, and other election-related voter materials;
  • Administers candidate nominations, measures, and campaign finance filings, including preparation and maintenance of records;
  • Updates voter registration records based on information from statewide voter registration database and other governmental agencies;
  • Processes requests for voter files;
  • Participates in voter education and outreach events;
  • Prepares, verifies, and processes Vote by Mail and Provisional Ballots, including review of challenged ballots;
  • Prepares, verifies, and processes Petitions, including nominations, initiatives, and recall petitions, and performs second-level petition verifications;
  • Issues ballots to qualified voters in person and by mail, including issuance of emergency ballots and other exceptional cases;
  • May offer orientation or answer procedural questions;
  • May be assigned as a Disaster Service Worker, as required;
  • Performs other related duties as required.

Employment Standards

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note:The required knowledge and abilities are attained through training and experience equivalent to possession of a high school diploma,

and

Two (2) years of full-time equivalent work experience.

Special Requirements

  • Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver’s license prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of:

  • Office practices and procedures, including filing systems, financial record keeping, reference sources and preparation of correspondence and reports;
  • English vocabulary, grammar, spelling, punctuation, and style/format;
  • Customer service principles, including the handling of irate and distressed people;
  • Computer applications, such as word processing, spreadsheet and/or database;
  • Basic mathematics to perform simple calculations and compile statistical reports;
  • Telephone procedures and etiquette.

Ability to:

  • Use discretion in organizing activities and setting priorities;
  • Prepare concise reports;
  • Exercise considerable judgement, discretion, and interpretive ability in determining the needs of callers and visitors;
  • Deal tactfully with members of the public, often under stressful conditions;
  • Communicate effectively in providing information and assisting callers and visitors;
  • Use a keyboard with moderate speed and a high level of accuracy;
  • Interpret and apply specific laws and ordinances, office policies, and procedures;
  • Effectively organize activities and prioritize to meet deadlines;
  • Operate standard office equipment.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector’s 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family’s long-term financial well-being.

Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Your answers should be as complete as possible. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience.
Vague, incomplete answers or responses of “see resume” or “see application” may be considered as an incomplete application. Do you understand this requirement of completing the supplemental questions of your online application?

  • Yes
  • No

02

The County of Santa Clara, as a condition of employment, requires that all County employees, and almost all Interns and volunteers for positions deemed to be high-risk positions with respect to public health and safety, be fully vaccinated against COVID-19 and up-to-date on boosters prior to their start date. If hired, you will be required to submit proof of vaccination prior to your start date. Submitting this application indicates you have carefully read and accepted this requirement. Do you understand?

  • Yes
  • No

03

Are you willing to work irregular hours and overtime after regular shift hours; many times, on short notice, which is mandatory and required during election seasons?

  • Yes
  • No

04

Are you able to speak another language fluently other than English and translate English procedure(s) in the other language?

  • Yes
  • No

05

If you answered ‘yes’ for the question above, please indicate any language(s) spoken fluently other than English. If none, please mark “N/A.”

  • Vietnamese
  • Tagalog
  • Chinese
  • Spanish
  • Khmer
  • Japanese
  • Korean
  • Hindi
  • Punjabi
  • Telugu
  • Gujarati
  • Tamil
  • Nepali
  • American Sign Language
  • N/A

06

Please indicate any language(s) in which you read or write fluently other than English. If none, please mark “N/A.”

  • Vietnamese
  • Tagalog
  • Chinese
  • Spanish
  • Khmer
  • Japanese
  • Korean
  • Hindi
  • Punjabi
  • Telugu
  • Gujarati
  • Tamil
  • Nepali
  • American Sign Language
  • N/A

07

Have you previously worked for the County of Santa Clara Registrar of Voters during an election?

  • Yes
  • No

08

If you answered yes for the question above, as an extra help or volunteer? If no, select N/A.

  • Extra Help
  • Volunteer
  • N/A

09

Have you previously worked at a Vote Center during the November 2022 Election or March 2024 Election?

  • Yes
  • No

10

If you answered yes for the question above, as an extra help or volunteer? If no, select N/A.

  • Extra Help
  • Volunteer
  • N/A

11

How comfortable are you with presenting in front of small or large groups?

  • Very comfortable
  • Somewhat comfortable
  • Not comfortable

12

If very or somewhat comfortable presenting information, describe your experience. If not comfortable, type N/A.

13

Do you have data entry experience?

  • Yes
  • No

14

If you answered yes for the question above, provide what types of data entry systems you have used in the past.

15

Do you have customer service experience in any of the following settings?

  • Call center
  • High volume counter transactions
  • Assisting irate customers and remaining calm
  • N/A

16

How comfortable are you in high pressure situations or high volume of customer inquiries/transactions?

  • Very comfortable
  • Somewhat comfortable
  • Not comfortable

17

Do you have experience interpreting and explaining written rules, regulations, and procedures to the public?

  • Yes
  • No

Required Question

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