Freelance Medical Interpreter (On-Site, Telephonic, Video Remote)

Job Type: Location Type: On-site

 

ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer’s unique communication and operational objectives throughout the U.S. and across the globe.

POSITION SUMMARY: We are seeking experienced freelance interpreters to provide high-quality, professional interpretation services to support patient-provider communication at U.S. military health facilities. Interpreters will work across various settings including in-person, telephonic, and video modalities, and must meet rigorous standards for medical confidentiality, professionalism, and linguistic competence. Languages needed include Spanish, Arabic, Mandarin, Cantonese, Hindi, Japanese, French, German, Dari, Italian, Pashto, Amharic, Tagalog, Swahili, Vietnamese, American Sign Language (ASL), Pidgin Signed English (PSE). This contract is pending award.

Requirements

ESSENTIAL RESPONSIBILITIES:

• Provide accurate and idiomatic interpretation between healthcare professionals and LEP patients, maintaining cultural context.
• Perform on-site, telephonic, and video remote interpretation as assigned.
• Arrive punctually, allowing for security access and escort when working on-site.
• Respond to scheduled and short-notice requests, including urgent services within 2 hours for ASL.
• Adhere to professional codes of ethics, confidentiality standards (HIPAA), and military facility protocols.
• Accurately document service details: date, time, language, duration, and requestor.
• Dress professionally and maintain a courteous, impartial, and neutral demeanor.
• Abstain from offering personal advice, distributing personal materials, or soliciting clients.
• Participate in scheduled onboarding, security clearance, and training requirements.

SECURITY CLEARANCE: Must undergo and successfully pass a Tier II (non-critical sensitive) background investigation in accordance with DoDM 5200.02 and government Personnel Security Office guidance.

QUALIFICATIONS:

• U.S. citizenship or legal work authorization.
• Minimum 2 years of professional interpreting experience in a healthcare setting.
• Certification from a recognized organization:
  • Spoken Language Interpreters: CCHI, NBCMI, state medical interpreter certification.
  • Sign Language Interpreters: RID (NIC, CI/CT), NAD Level III or above.
• Proficiency in English and at least one supported foreign or signed language.
• Familiarity with medical terminology and patient privacy laws.

PREFERRED QUALIFICATIONS:

• Experience working in military, government, or hospital settings.
• Active or prior Common Access Card (CAC) credentials.
• CPR certification (particularly for ASL interpreters).

WORK ENVIRONMENT:

• Ability to work independently and remain professional in high-stress environments

PAY RANGE:

Pay Range: $30 – $55 an hour

Ascensus Global (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary.

BENEFITS:

Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay.

AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.