Global Engagement & Business Development Manager
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Hawaii Tokai International College
Job Title: Global Engagement & Business Development Manager
Wage Category: Exempt/Full-Time
Report To: Chancellor
Revision Date: July 14, 2026
Job Statement:
Under the general supervision of the Chancellor for Hawaii Tokai International College, this position serves as a strategic liaison for developing and managing external partnerships and revenue generating educational initiatives. This position is responsible for identifying market opportunities, developing innovative programs, securing new clients and institutional partners, negotiating business agreements, managing and maintaining accounts, and overseeing project implementation from concept to final product. The expectations of this position are to ensure that HTIC’s educational and physical assets, to include classrooms, residence facilities, and any other on campus resources are fully utilized.
Essential Functions:
• Identify and cultivate new business ventures.
• Develop relationships with schools, universities, corporations, sports organizations, government agencies, and community partners.
• Negotiate partnership agreements and service contracts.
• Expand HTIC’s client and partner portfolio.
• Develop and manage programs, including but not limited to:
• Short term educational programs
• Executive and professional training
• Sports and cultural exchange programs
• Youth development initiatives
• Facility based partnership programs
• Customize educational experiences
• Serve as the main point of contact for assigned partners
• Execute and manage approved projects, ensuring active involvement throughout all phases of the projects.
• Communicate and act as a liaison between internal and external stakeholders involved in the proposed projects
• Monitor quality, schedules, and financial performances
• Ensure and maintain client satisfaction and business relationships.
• Develop a diversified portfolio to include various programs and partnerships
• Able to successfully achieve annual objectives
• Maintain programs’ profitability
• Perform other related duties as assigned by the Chancellor.
Minimum Qualifications:
• Bachelor’s degree in Business Administration or a related field from an accredited college or university at the time of appointment; and four years of related experience and/or training; or equivalent combination of education and experience which provides the required education, knowledge, skills and abilities as indicated.
• Intermediate skills in word processing and spreadsheets.
• Meticulous organization and time management skills.
• Must be detail-oriented and accurate in duties performed.
• Excellent customer service skills.
• Able to handle diverse projects simultaneously.
• Must be able to accommodate a flexible schedule (some weekends, evenings, and holidays).
• Strong language proficiency in the English language and Japanese language including advanced reading/writing and listening/speaking skills.
• Have a valid State of Hawaii driver’s license.
Preferred Qualifications:
• Master’s degree from an accredited college or university at the time of appointment in Business Administration or related field.
• Previous work-related experience in business development and project management.
• Previous experience working with international populations.
• Previous study abroad experience.
• Previous event coordination experience.
• First Aid, CPR, AED certification.
Schedule:
Monday-Friday, 8:30 AM – 5:00 PM (evenings, weekends, and holidays may be required; start and end-times may vary) with 30-minute lunch
Supervisory Responsibilities:
Able to supervise other employees, to include part-time employees, in accordance with HTIC policies and applicable federal and state laws.
Competencies:
• Problem Solving – Identifies and resolves problems in a timely manner; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Client Services – Respond promptly to clients’ needs; responds to requests for service and assistance; manages difficult or emotional situations; solicits clients’ feedback to improve service.
• Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
• Communication – Selects and uses appropriate communication methods; expresses ideas and thoughts verbally; exhibits good listening and comprehension; expresses ideas and thoughts in written form; varies writing style to meet needs; and keeps others adequately informed.
• Conflict Resolution – Encourages open communication; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.
• Attendance/Punctuality – Is consistently at work and on time; arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
• Initiative – Asks for and offers help when needed.
• Judgment – Exhibits sound and accurate judgment; includes appropriate people in the decision-making process.
• Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity – Meets productivity standards; completes work in a timely manner.
• Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Physical and Cognitive Requirements:
• Repetitive movement of hands and fingers through typing and/or writing.
• Regularly required to sit, stand, walk, and reach with hands and arms.
• Occasionally required to climb or balance; stoop, kneel, or crouch.
• Occasionally required to lift, pull, move, and/or push up to 20 pounds.
• Able to talk and hear.
• Operate a computer terminal and a variety of office equipment.
• Read, analyze, and interpret written data (text and numeric).
• Interpret written and/or verbal instructions.
• Synthesize information from multiple sources.
Work Environment:
• Works primarily in a modern, air-conditioned office environment. May occasionally work in a variety of outdoor environments.
• The noise level in the work environment is usually quiet to moderate.
• This role uses standard office equipment, to include computers, phones, photocopiers, and fax machines.
HTIC is an Equal Employment Opportunity Employer
This job description does not constitute a contract for employment.
This job description is subject to change at any time.
HTIC is an Equal Employment Opportunity Employer
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