Greeter-888 Japanese Restaurant

Job Type: Location Type: On-site

 

Position Summary
Responsible for greeting guests, confirming reservations (if applicable) and escorting guests to tables in an upbeat, friendly, and courteous manner.

Responsibilities:

• Greet incoming and departing guests in a warm and friendly manner
• Manage reservation system
• Ensure reservations are prioritized and seated in a timely manner
• Strive to accommodate walk-in guests whenever possible
• Seat guest(s) in the dining and bar areas while ensuring a smooth handoff to service staff
• Clearly and politely communicate with guests when delays and/or waits occur
• Maintain an organized floor by quickly and efficiently seating guests according to hotel standards
• Communicate pertinent reservation notes to appropriate staff members
• Answer phones in a prompt and professional manner and direct calls as applicable

Qualifications:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Excellent communication and interpersonal skills both in person and on the phone
• Ability to establish and maintain effective working relationships with guests, staff and management
• Working knowledge of OpenTable reservation system
• Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums and other instructions

Education:

• High School diploma or equivalent required

Website:

https://jwnashvillecareers.com/