HR Manager

Industry:

Company: BTI Solutions

Why work with us?

Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate – measures client satisfaction vs. expectations.
• Our clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions’ largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

HR Manager
Essential Job Functions

Supervisory Duties/Responsibilities:
• Oversees the daily workflow of the department and manages HR staff.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
Duties/Responsibilities:
• Partners with the HR Director as it relates to the department.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives,
and surveys to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not
limited to, compensation, benefits, and leave; disciplinary matters; disputes and
investigations; performance and talent management; productivity, recognition, and morale;
occupational health and safety; and training and development.
• Assists to identify staffing and recruiting needs; develops and executes best practices for
hiring and talent management.
• Assists to oversee employee disciplinary meetings, terminations, and investigations.
• Provides support and guidance to HR staff, management, and other managers/supervisors
when complex, specialized, and sensitive questions and issues arise; may be required to
administer and execute routine tasks in delicate circumstances such as providing reasonable
accommodations, investigating allegations of wrongdoing, and terminations.
• Monitors and ensures the organization/West Coast Group’s compliance with federal, state,
and local employment laws and regulations, and recommended best practices; reviews and
modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in
human resources and employment law; applies this knowledge to communicate changes in
policy, practice, and resources to upper management.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and
incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal
development opportunities for employees.
• Provides the necessary support to NYMTC (East Coast Group) HR and the leadership team of
the affiliates to ensure the compliance with federal, state, and local employment laws and
regulations, and recommended best practices.
• Performs other duties as required.

Physical Requirements
• Ability to sit at a desk and work on a computer for extended periods of time.
• Ability to lift up to 15 pounds at times.
• Working Conditions
o Noise Level: Normal
o Indoors

Other Requirements
• Business level English – read/write/speak/listen.
• Bilingual in Japanese, Spanish, Korean, Chinese or a foreign language is a plus.
• Bachelor’s degree in Human Resources, Business Administration, or equivalent work
experience.
• Extensive experience with ADP preferred or other HRIS systems.
• Minimum 3 years of Human Resource Management experience.
Knowledge and Skills
• Thorough knowledge of employment-related laws and regulations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Ability to communicate and interact with staff regularly.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite.