Human Resources Manager

Job Type: Location Type: On-site

 

Who we are:
Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We’ve grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as “Culinary Ambassador” promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Benefits

• All paid Health, Dental, and Vision Insurance for employees and their dependents
• Paid sick leave, vacation, and personal holidays
• Life Insurance and 401k Plan with company match
• Monthly Auto Allowance and Gas Card

Job Title: Human Resources & Administration Manager

Position Summary: The Human Resources & Administration Manager will be responsible for overseeing the Human Resources (HR) Department, the Administration Department, the Loss Prevention/Security Coordinator, and the Safety Coordinator. This position requires extensive knowledge of OSHA regulations, proficiency in ADP Workforce Now, and substantial experience managing HR functions within a unionized environment. The ideal candidate will possess 10-15 years of relevant experience and demonstrate strategic leadership in HR management, administration, safety, and security, with a strong focus on fostering positive employee relations and maintaining effective labor relations within union settings.

Key Responsibilities:

• Lead and manage the HR, Administration, Loss Prevention/Security, and Safety departments, ensuring alignment with organizational goals and compliance with federal, state, and local regulations.
• Oversee the implementation of HR policies, procedures, and programs, including employee relations, recruitment, training, payroll, benefits administration, and compliance.
• Ensure that employee lifecycle processes are efficiently managed, from new hire onboarding to separation, including orientation, training, performance management, and annual reviews.
• Maintain strong knowledge of OSHA standards to ensure a safe and compliant work environment.
• Coordinate with the Safety Coordinator to develop and enforce workplace safety programs and conduct safety audits.
• Oversee the Loss Prevention/Security Coordinator to maintain the security of facilities, assets, and personnel.
• Provide oversight for office administration functions, coordinating office activities and operations to ensure efficiency.
• Maintain relationships with local union representatives, providing guidance on the administration of the Collective Bargaining Agreement (CBA), grievance handling, and arbitration procedures.
• Demonstrate the ability to interpret and apply the terms of the CBA, including wage scales, working conditions, and dispute resolution procedures.
• Collaborate with union representatives to resolve employee disputes and grievances promptly and fairly, maintaining positive labor relations.
• Develop and implement strategies for managing collective bargaining negotiations and labor relations effectively.
• Advise warehouse and office managers on HR issues, ensuring compliance with employment laws, CBA terms, and company policies.
• Manage recruiting, hiring, orientation, training, and labor relations across multiple states (NY, MA, NJ, MD).
• Develop and execute talent acquisition strategies, ensuring the identification of top talent through cost-effective methods.
• Manage and enhance employee engagement through targeted initiatives and surveys.
• Author internal communications on HR initiatives, organizational changes, benefits updates, and other pertinent matters.
• Ensure data confidentiality, accuracy, and compliance with regulatory requirements.
• Oversee open enrollment for benefits and manage workforce planning and payroll processes through ADP Workforce Now.
• Manage vendor relationships, contracts, and budget optimization within administrative operations.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 10-15 years of progressive experience in HR management, including union and non-union environments.
• Proven experience managing HR functions, safety programs, security operations, and union relations.
• Demonstrated expertise in interpreting and administering collective bargaining agreements.
• In-depth knowledge of OSHA regulations and experience implementing safety protocols.
• Proficiency in ADP Workforce Now and Microsoft Office Suite.
• Strong leadership skills with the ability to manage multi-functional teams.
• Excellent communication and interpersonal skills with the ability to influence and collaborate at all organizational levels.
• Ability to manage confidential and sensitive information with discretion.
• Demonstrated problem-solving skills and a strategic mindset.
• Strong understanding of employment laws (FMLA, ADA, FLSA, HIPAA, OSHA, EEO) and HR best practices.
• Prior experience in a warehouse, food industry, or similar environment is highly desirable.
• Must be organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Ability to develop and execute strategies that align with business objectives and regulatory standards.

Physical Requirements

• Ability to sit at a desk and work on a computer for extended periods of time.
• Ability to lift up to 15 pounds at times.
• Working Conditions
  • Noise Level: Normal
  • Indoors

Other Requirements

• Business level English – read/write/speak/listen.
• Bilingual in Japanese, Spanish, Korean, or Chinese
• Bachelor’s degree in Human Resources, Business Administration, or equivalent work experience.
• Extensive experience with ADP Workforce preferred or other HRIS systems.
• Minimum 10-15 years of Human Resource Management experience.

Knowledge and Skills

• Thorough knowledge of employment-related laws and regulations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Ability to communicate and interact with staff regularly.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite.

Disclaimers

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Company, Inc. is an Equal Opportunity Employer.